- Robert Half Technology (Roswell, GA)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role ... platforms. * Deliver excellent customer service by responding promptly to help desk inquiries. * Document solutions and maintain accurate records of technical… more
- Robert Half Technology (Atlanta, GA)
- Description Our company is seeking a Contract Help Desk Tier 2 Analyst to provide advanced technical support for our users in Atlanta, GA. This role is ideal ... for recurring issues. Requirements Requirements: + Professional experience in a Help Desk Tier 2 or similar technical support role. + Proficiency supporting… more
- Zurich NA (Atlanta, GA)
- …exceeding documented target resolution times. + Actively participates in end user and Help Desk analyst training by providing materials, conducting training, ... Key Accountabilities: + Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests. + Conducts… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/support- desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Pearson (Atlanta, GA)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to...customers, by handling inbound calls to the School Support Help Desk and assisting our staff and… more
- St. George Tanaq Corporation (Atlanta, GA)
- Sr. Business Systems Analyst Fully Remote*United States Job Type Full-time, Temporary Description **Overview** Tanaq Management Services (TMS) delivers professional, ... the Role** We are seeking a **Sr. Business Systems Analyst ** to support a project for one of our...team members throughout each phase of the process to help clarify and/or resolve issues related to requirement, design,… more
- SMX (Atlanta, GA)
- …Duties:** * Provide analysis and problem resolution for fixes to reporting issues escalated from the help desk team * Review help desk tickets to ... Oracle Business Intelligence Analyst (4932)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States...is looking for a highly skilled Oracle Business Intelligence Analyst to join our team. The successful candidate will… more
- Rubrik (Atlanta, GA)
- …Team & About Role:** Rubrik is looking for a curious and self-motivated Deal Analyst for the Deal Structuring and approvals team to support our sales organization. ... and potential new customers driving faster closures and to help streamline the deal cycle. This role will require...deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our… more
- GovCIO (Atlanta, GA)
- …support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1/2 Help Desk Support for the EPA Next Generation Grant System + Master all ... of IT business analysis experience (or commensurate experience) + 3+ years' experience Help Desk Support. This experience can be substituted with comparable… more
- SMX (Atlanta, GA)
- …relevant experience is required **Desired Skills & Experience** + Experience with GFEBS help desk preferred **Application Deadline:** February 13, 2026 \#LI SA1 ... GFEBS Functional Analyst (4953)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States...States cBEYONData + SMX is seeking a GFEBS Financial Analyst to provide their expertise to aid in meeting… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …resolve technical issues. + Communicates and collaborates with the Service Desk to streamline troubleshooting issues, and provides assistance in improving processes ... of education, training and experience. ADDITIONAL JOB DETAILS: + The Educational Analyst II works to ensure rigorous and engaging course design and integration… more
- TEKsystems (Sandy Springs, GA)
- …with that would be a plus. This will be a contract to hire. Skills Help desk , Phone support, Support, Customer service, Active directory, Windows, Help ... support, Vpn, Troubleshooting, helpdesk troubleshooting Top Skills Details Help desk ,Phone support,Support,Customer service,Active directory,Windows, Help … more
- Pearson (Atlanta, GA)
- …in a calm, courteous and efficient manner + Prior technical contact center / Help Desk experience required + Strong working knowledge of the Application Service ... hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot and resolve software, hardware, printer,… more
- Evolent (Atlanta, GA)
- …for the mission. Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with excellent communication and ... skills to interact with internal/external teams and application users and help trouble shoot/resolve issues reported by various departments within Evolent. This… more
- Teradata (Atlanta, GA)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. This ... + Partner with Product Pricing, Product Management, and Deal Desk teams to develop and evaluate pricing recommendations. +...our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: 84,000.00 -… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- Pike Corporation (Atlanta, GA)
- …other departments within IT Operations + Document support incidents in detail within the Help Desk ticketing system. + Work with ITAM (Asset Management) to ... business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations....Publish and review documents in the knowledge base to help assist team members Requirements: + Associates degree in… more
- Public Consulting Group (Atlanta, GA)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- Chick-fil-A (Atlanta, GA)
- …or related field + In addition to overall work experience, 3+ years Help Desk /Call Center experience preferred + Customer service experience + Hospitality ... tickets and calls. + Manage SOP adherence, queue management + Monitor analyst 's cases and calls for possible coaching/training opportunities + Ensure that direct… more