- Cato Networks (Boston, MA)
- …leader - don't miss it! Cato Networks is seeking a highly technical and business savvy Customer Success Manager (CSM) in the Northeast to drive customer ... ensuring strong adoption, measurable outcomes, and long‑term retention. Build customer success plans, define and track KPIs,...Partner with Sales to execute upsell strategies based on customer maturity, increased usage, or new AI … more
- Creative Force (Boston, MA)
- A leading company in creative operations is looking for a Customer Success Manager to ensure the long-term success of customers by becoming a trusted ... This role emphasizes strategic communication, proactive change management, and understanding customer goals to drive business value. Join a vibrant, remote workplace… more
- Cato Networks (Boston, MA)
- A leading cloud security company is looking for a highly technical Customer Success Manager in the Northeast to drive customer adoption and lead renewal ... Responsibilities include managing a portfolio of enterprise customers and building success plans to ensure strong adoption and measurable outcomes. #J-18808-Ljbffr more
- Lavendo (Boston, MA)
- …comfortable making independent decisions Strong partnership skills and commitment to customer success Passion for technology that changes how businesses ... Company Our client is transforming how small businesses handle customer calls through an AI -powered voice system...or small team. The Opportunity As a Technical Product Manager you will drive the AI agent… more
- Lavendo (Boston, MA)
- …comfortable making independent decisions Strong partnership skills and commitment to customer success Passion for technology that changes how businesses ... Company Our client is transforming how small businesses handle customer calls through an AI -powered voice system...or small team. The Opportunity As a Technical Project Manager , you will play a pivotal role in… more
- Bynder (Boston, MA)
- A leading digital asset management company is seeking an experienced Enterprise Customer Success Manager in Boston, MA. This role involves driving business ... company's solutions. Candidates should have over 7 years of experience in customer success and strong understanding of the DAM ecosystem. The position offers a… more
- Crayon (Boston, MA)
- A competitive intelligence software company in Boston seeks a Customer Success Manager to enhance client retention and growth. You will proactively manage ... customer relationships and ensure their success . Applicants should have 2+ years in B2B SaaS and strong project management skills. This full-time position offers… more
- Keurig Dr Pepper (Burlington, MA)
- …you are confident this is the role for you, make sure to apply asap. Manager , Digital Experiences - Retail Digital Shelf As the Digital Experience Manager , you ... drives conversion, and developing account-specific content and technology support strategies. Success in this role requires strong strategic thinking and meticulous… more
- Ernst & Young Oman (Boston, MA)
- …you to shape your future with confidence. Within the EY-Parthenon service line, the AI Labs Product Manager will collaborate with Business Leaders, AI /ML ... that power strategic growth initiatives. Your key responsibilities The AI Labs Product Manager will play a...agent behavior, and user experiences. Skills and attributes for success . Drive end-to-end development of agentic products that… more
- Bynder Inc. (Boston, MA)
- …team. Job Description: Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and ... strategic and high-profile customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with… more
- Bynder (Boston, MA)
- …now to join our talented team. Bynder is seeking an experienced and highly motivated Customer Success Manager with a strong background managing and growing ... relationships with customers using cloud-based marketing technology platforms. As a Mid-Market Customer Success Manager , you will work closely with customers… more
- Bynder (Boston, MA)
- …team. Job Description Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and ... strategic and high-profile customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with… more
- Ernst & Young Oman (Boston, MA)
- …a better working world. Consulting - Tech Consulting - FinTech - Blockchain and AI Engineering - Manager Whole industries have been disrupted and transformed in ... public blockchains as we are. As a Software Engineering Manager , you will lead a team of engineers to...will be at the forefront of defining user and customer requirements, focusing on development across diverse platforms. You'll… more
- Creative Force (Boston, MA)
- …strategy, and impact. Needless to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is where you'd find ... What's the Role? Still interested? Awesome. Here's the deal: Customer Success Managers at Creative Force play...up on the bottom line. You're a Proactive Change Manager You get that adoption isn't just about features.… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... ideal candidate will have 7+ years experience working in Customer Success , Account Management, Client Services or...the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt… more
- Crayon (Boston, MA)
- … AI is transforming go-to-market, we'd love to meet you! About the role As a Customer Success Manager at Crayon, you'll be a strategic partner to our ... This is a problem that had been waiting for AI to come along. Our software transforms mountains of...use cases of Crayon. Contribute to the foundations of Customer Success at Crayon. As a member… more
- Saviynt (Boston, MA)
- …business needs to potential technical solutions. Extensive experience in customer success management/account management for complex software implementations ... Overview Saviynt's AI -powered identity platform manages and governs human and...see customers succeed and thrive. Previous experience within a customer success role within a SaaS organization.… more
- Klaviyo Inc. (Boston, MA)
- Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers ... a great opportunity for someone with a passion for customer success , has strong technical skills, and... empathy, equality and inclusion. Transform workflows by putting AI at the center, building smarter systems and ways… more
- Lumafield (Boston, MA)
- …an office in San Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to drive customer outcomes and revenue ... By offering unprecedented visibility into products, as well as AI -driven tools that highlight problems and generate quantitative data,...will lead business reviews, develop and execute on mutual customer success plans, and drive net revenue… more
- Lovable (Boston, MA)
- TL;DR - We're looking for a Customer Success Manager to guide Lovable users from first value to full adoption. You'll build trusted relationships, help ... Track health scores, usage, and adoption metrics to identify risks and opportunities Build Customer Success playbooks and new processes based on learnings Act as… more
