- VitalSource Technologies LLC (Boston, MA)
- VitalSource(R), is hiring a Manager , Customer Success to contribute to our Akademos Enablement team located in Raleigh NC, Chicago IL, Franklin TN, or Boston ... by supervisor/leadership. Supervisory Responsibilities Directly supervises a team of Customer Success professionals, including onboarding, training, performance… more
- Appian (Boston, MA)
- A leading software company in Boston seeks an experienced Technical Delivery Manager to drive customer success and growth through technology engagements. ... agile environment, team leadership, and a strong understanding of customer goals. Applicants should possess a BS/BA in a...travel up to 20%. A commitment to continuous learning, mentorship, and inclusivity is integral to the team's success .… more
- VitalSource Technologies LLC (Boston, MA)
- A leading digital content delivery company is hiring a Manager , Customer Success to oversee team development and performance metrics. This role involves ... analyzing data, improving operational workflows, and enhancing customer engagement. Applicants with 4+ years of relevant experience...their use of tools. A strong understanding of Salesforce and Excel is key for success in this position.… more
- Blue Trace (Boston, MA)
- …we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful ... engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager...ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals Manager , Implementation… more
- Bynder Inc. (Boston, MA)
- …team. Job Description: Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and ... high-profile customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with customers to… more
- Bynder (Boston, MA)
- …now to join our talented team. Bynder is seeking an experienced and highly motivated Customer Success Manager with a strong background managing and growing ... with customers using cloud-based marketing technology platforms. As a Mid-Market Customer Success Manager , you will work closely with customers to… more
- Bynder (Boston, MA)
- …team. Job Description Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and ... high-profile customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with customers to… more
- Creative Force (Boston, MA)
- …strategy, and impact. Needless to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is where you'd find ... What's the Role? Still interested? Awesome. Here's the deal: Customer Success Managers at Creative Force play...up on the bottom line. You're a Proactive Change Manager You get that adoption isn't just about features.… more
- Crunchr (Boston, MA)
- …teams lead business conversations with confidence through our product and solutions. The Customer Success Manager is our customers' partner, providing ... The total CS team consists of 10 team members working as Customer Success Managers, Data Implementation Specialists and Customer Support Specialists across… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... model. Our ideal candidate will have 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer -centric… more
- Jedox AG (Boston, MA)
- …transformation and provide tangible customer value. Your Responsibilities We are hiring a Customer Success Manager , based in Boston. This role sits at ... cross‑functional teams You thrive in fast‑paced environments with shifting priorities Ensuring customer success and satisfaction is your top priority Acting as… more
- Cato Networks (Boston, MA)
- …fast track to becoming the worldwide market leader - don't miss it! As a Cato Customer Success Manager , you will be a trusted advisor to our top customers ... within the customer as well as Cato's teams (Sales, Customer Success , R&D and Support Engineering). Own and orchestrate Cato's post‑sales motion, including… more
- Cato Networks (Boston, MA)
- …leader - don't miss it! Cato Networks is seeking a highly technical and business savvy Customer Success Manager (CSM) in the Northeast to drive customer ... enterprise customers, ensuring strong adoption, measurable outcomes, and long‑term retention. Build customer success plans, define and track KPIs, and guide… more
- Lumafield (Boston, MA)
- …an office in San Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to drive customer outcomes and revenue ... CSMs will lead business reviews, develop and execute on mutual customer success plans, and drive net revenue retention through strategic account growth.… more
- Crayon (Boston, MA)
- …generative AI is transforming go-to-market, we'd love to meet you! About the role As a Customer Success Manager at Crayon, you'll be a strategic partner to ... and dig deep into new use cases of Crayon. Contribute to the foundations of Customer Success at Crayon. As a member of our small but mighty team, you'll be… more
- Lovable (Boston, MA)
- TL;DR - We're looking for a Customer Success Manager to guide Lovable users from first value to full adoption. You'll build trusted relationships, help ... scores, usage, and adoption metrics to identify risks and opportunities Build Customer Success playbooks and new processes based on learnings Act as a strategic… more
- Atominvest Software Ltd (Boston, MA)
- …to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of ... operates, we'd love to hear from you. Requirements Prior experience in Customer Success , Implementation, or a client‑facing role in a high‑growth B2B SaaS… more
- Atominvest Software Ltd (Boston, MA)
- A leading investment software company in Boston is seeking a Customer Success Manager to oversee client implementations and drive success . This role ... requires strong experience in customer success within a high-growth B2B SaaS environment. You will engage with sophisticated clients, manage their lifecycle, and… more
- Wabbisoft (Boston, MA)
- …pipeline? If "Yes!," then keep reading. Wabbi is growing rapidly and looking for a Customer Success Manager to help ensure we maintain a happy and ... expanding customer base. Wabbi is simplifying the complexity of application...diversity, equity, and inclusion as a pillar of our success and hope that those from all backgrounds and… more
- Creative Force (Boston, MA)
- A leading company in creative operations is looking for a Customer Success Manager to ensure the long-term success of customers by becoming a trusted ... This role emphasizes strategic communication, proactive change management, and understanding customer goals to drive business value. Join a vibrant, remote workplace… more
