- Transdev (Readville, MA)
- Hiring Immediately - Safety and Training Manager Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by ... Transdev Services, Inc. is seeking a Safety and Training Manager for its Boston Public Schools transportation contract. The...security programs; works with the team to respond to customer complaints; ensures that services are safe and secure;… more
- Keurig Dr Pepper (Burlington, MA)
- … Manager , Digital Experiences - Retail Digital Shelf As the Digital Experience Manager , you will be instrumental in ensuring the accuracy, effectiveness, ... Identify product and program-specific messaging opportunities by brand to enhance customer experience (CX) and improve SEO. Develop and manage a content… more
- Petco (Boston, MA)
- …people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. ... of managing a single Pet Care Center. The General Manager drives their business through a focus on people...to create the best possible partner, guest, and pet experience . As a leader of people & pet care,… more
- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Boston, MA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Boston, MA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Boston, MA)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Salem, NH)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Boston, MA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- Staples (Framingham, MA)
- …Certified Practitioner (PMI-ACP)) or product management certifications (eg, AIPMM Certified Product Manager ) + Experience in eCommerce and/or retail data. + ... You're what binds us together. Our eCommerce team delivers customer -centric site experiences to position Staples as a digital...Demonstrated experience as a data platform product manager to enable personalization at scale. + Strong working… more
- Dodge Construction Network (Boston, MA)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is a key member of our Go-To-Market organization, focused on ... is a full-time position and reports directly to the Manager , Customer Success. **_Preferred Location_** This is...Experience , Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer … more
- Renaissance (Boston, MA)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- GE Vernova (Boston, MA)
- …building the energy technologies of the future. What Impact you'll make: As the Site Customer Portfolio Manager located at our Client's site in the greater area ... required. **Job Description** What you'll do + As the Customer Portfolio Manager , you will serve as...(ORan Associates degreefrom a college or 7 years of experience in a power generation industry) + Minimum of… more
- Celestica (Boston, MA)
- …- from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface to the ... Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and coordinates… more
- allego (Waltham, MA)
- …all named us as a top place to work. How you'll make a difference: As the Manager of Customer Solutions Enablement, you'll play a pivotal role in ensuring our ... + Experience designing and delivering scalable enablement programs for customer -facing and technical post-sale teams. + Excellent ability to translate complex… more
- Acosta Group (Marlborough, MA)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- GE Vernova (Boston, MA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... generating controls aftermarket services growth in the existing contractual customer base. The Customer Success Manager...an accredited university or college and 6 years controls experience (or a high school diploma / GED with… more
- Cardinal Health (Boston, MA)
- …driving the development and implementation of data-driven solutions that enhance the customer experience . We seek an innovative, customer -focused ... atmosphere. We currently have a career opening for a Customer Success Account Manager Overview This role...and resolve backend issues affecting data accuracy, reporting or customer experience . + Identify and resolve … more
- UKG (Boston, MA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
