- Fannie Mae (Reston, VA)
- …Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution , Coordination, Customer and Market Insights, ... designated office location is preferred unless the job is noted as open to remote . Fannie Mae is an equal opportunity employer and considers qualified applicants for… more
- Fannie Mae (Reston, VA)
- …Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution , Coordination, Customer and Market Insights, ... so that you can deliver on the following responsibilities: * Determine customer needs, and while identifying and resolving conflicting and/or complementary needs… more
- Prime Therapeutics (Washington, DC)
- …build the future of pharmacy with us. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Client Concierge Specialist ... accredited school or equivalent GED + 1 year of customer service experience + 6 months of related work...flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area… more
- Capital One (Washington, DC)
- Senior Associate , Support Engineer - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized that ... Job Summary: We are seeking a highly skilled and motivated Production Support Senior Associate to join our Capital One Software Support team in a fast-paced Software… more
- Capital One (Washington, DC)
- Senior Associate , Capital One Concierge, Delivery Lead - Velocity Black ( Remote ) This is your opportunity to join Capital One's new, luxury vertical: Velocity ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- Merck (Washington, DC)
- **Job Description** Job Summary This position reports to the Associate Director of Direct & Professional in Customer Care for our company's Animal Health. The ... PV, BSC, and IT support. Primary Duties and Responsibilities + Provide enthusiastic customer care through efficient and effective resolution of questions and… more
- Wolters Kluwer (Annapolis, MD)
- …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
- CareFirst (Washington, DC)
- …the tracking and management of open issues and assists in planning for resolution . Participates in development sessions and design reviews in order to ensure design ... adherence or system deficiencies/defects and coordinates appropriate action through issue resolution . Leads in creating formal communication to be delivered to… more
- Humana (Washington, DC)
- …caring community Join Humana's Integrated Marketing Analytics team as an Associate , Marketing Analytics Capabilities, where you'll support the development and ... Assist in coordinating with third-party partners for solutions such as identity resolution and audience data enrichment. + Collaborate with internal data scientists… more
- Robert Half (Washington, DC)
- JOB REQUISITION Oracle Cloud Financials Associate Director LOCATION WASHINGTON DC - MCLEAN ADDITIONAL LOCATION(S) BOSTON, NEW YORK CITY JOB DESCRIPTION You Belong ... consulting firm. Where We Need You Protiviti is looking for a Technology Consulting Associate Director to join our growing Oracle team. What You Can Expect As an… more
- Link Solutions Inc (Adelphi, MD)
- …+ Non- remote (relocation incentive available) The Service Desk Technician ( Associate -Level) will serve as the face of our team, interacting directly with ... Development. Link Solutions is seeking a Service Desk Technician ( Associate -Level) to join our team at Adelphi, MD. +...requests to Tier III and other teams for quick customer issue resolution . + May work alongside… more
- Fannie Mae (Washington, DC)
- …Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution , Coordination, Customer and Market Insights, ... MAKE* The Financial Crimes Multifamily Mortgage Fraud Investigator- Lead Associate role will offer you the flexibility to make...preferred unless the job is noted as open to remote . Fannie Mae is an equal opportunity employer and… more
- Xerox (Washington, DC)
- …the Role:** You'll support hardware and software used across the customer 's environment, providing proactive device monitoring, incident resolution , firmware ... Docucare / Print Production Associate - Washington, DC **General Information** Press space...basic networking, and device troubleshooting + Strong organizational skills, customer service mindset, and communication abilities **How We Set… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service,Information Technology (IT) Support,Problem Resolution **Experience:** ... our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and...of technical support and service to our onsite and remote customers. + Demonstrating attention to detail, problem solving,… more
- WM (Washington, DC)
- **Primarily Houston-based hybrid role (Mon-Thurs in-office, Fri remote ). Remote applicants from other states may be considered.** **I. Job Summary** WM Advisory ... Services is seeking a detail-oriented, customer service driven individual to play a key role...assessments, developing proposals, and managing documentation. Tracks issues to resolution within department and in partnership with other groups.… more
- Sumitomo Pharma (Washington, DC)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- M. C. Dean (Vienna, VA)
- …assigned. + Perform responsibilities as focal point for ongoing issue resolution , including commercial and federal compliance (terms and conditions), acceptance, and ... requirements. Qualifications + High School Diploma/GED with 12+ years of experience + Associate 's Degree with 10+ years of experience + Bachelor's Degree with 7+… more
- Warner Bros. Discovery (Washington, DC)
- …here you are celebrated, here you can thrive. **Your New Role ** The Associate Broadcast & IT Support Engineer requires a basic understanding of technology and ... includes documenting issues/requests and escalating as needed for problem management and resolution via our in house service management system(s). A willingness to… more
- Zurich NA (Washington, DC)
- …and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states. **Claims Handling & Investigation:** + Manage ... recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim … more
- Marriott (Bethesda, MD)
- …with the Senior Director, Global Deployment Support to enable end-to-end visibility, resolution , and reporting of support issues during The Power of M deployments. ... Global Deployment Support operations with a focus on issue triage, resolution coordination, stakeholder updates, and real-time decision-making. The role includes… more
