- Cava (Alexandria, VA)
- …big, together. We foster a culture built on five core values: * Generosity First: We lead with kindness. Our best work happens when we act in service of others. * ... What You'll Do: * Deliver friendly, prompt and first-in-class customer service * Successfully run all aspects of the...stake each Team Member has in personal and organizational success of this business The Competencies you'll exhibit: Executes… more
- General Dynamics Information Technology (Falls Church, VA)
- …of the business and support impactful mission outcomes as a Customer Service Lead at GDIT. Here, you'll enable the success of the most critical government ... in Program Management. The Advana team is seeking a Customer Service Lead to join their program...an industry-leading standard of excellence in user experience and customer success , meticulously harnessing the power of… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …Opportunity: We are seeking a results-driven and customer -obsessed Vice President of Customer Success to lead and scale our enterprise customer ... Title: Vice President, Customer Success Reporting to: Chief Revenue Officer Location/Travel: This position can be based remotely in the US. ~30% Travel Required… more
- Coinbase (Washington, DC)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Dodge Construction Network (Washington, DC)
- … Success to identify champions and build advocacy programs that turn customer success into brand success + Lead initiatives to improve visibility and ... and in-product content thatdrivesengagement, renewal, and expansion + Partner with Customer Success and Product teams to translate customer insights into… more
- PagerDuty (Washington, DC)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- ISC2 (Washington, DC)
- …**Leadership & Strategy** + Build, lead , and mentor a team of Customer Success Account Managers (CSAMs) to deliver exceptional customer experiences ... of our successes. Learn more. **Position Summary** The Manager, Customer Success & Account Management leads the...+ Collaborate with Sales to identify upsell, cross-sell, and lead generation opportunities from existing accounts + Act as… more
- Microsoft Corporation (Washington, DC)
- …Strategist to build and execute the Strategic Account Plan - Lead the success & support team, aligning to prioritized customer solutions, managing the ... happen, you can have a significant impact. We are looking for a Sr Principal Customer Success Account Manager to drive program management for our largest and… more
- NTT America, Inc. (Annapolis, MD)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead … more
- ServiceNow, Inc. (Vienna, VA)
- …strategic partners. What You Get to Do in This Role: + Drive Post-Sales Success : Own and lead the customer 's post-sales transformation, aligning ServiceNow's ... purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution of… more
- Amazon (Arlington, VA)
- …build executive relationships, lead transformational conversations, and directly impact customer success while advancing AWS's EUC strategy in the market. ... the full potential of cloud-based desktop and application solutions. As a Customer Success Specialist for AWS End User Computing (EUC), you'll be the strategic… more
- ISC2 (Washington, DC)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Confluent (Washington, DC)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and...different perspectives. And we make space for everyone to lead , grow, and challenge what's possible. We're proud to… more
- IBM (Washington, DC)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of their ... clients to invest in IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has unique… more
- SHI (Washington, DC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Wolters Kluwer (Annapolis, MD)
- **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales ... providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: + Provide advice… more
- Amazon (Arlington, VA)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Intrepid Solutions and Services (Adelphi, MD)
- …also have been seeking positions with a title similar to the below: + Customer Success Manager - Cybersecurity + Cybersecurity Services Delivery Manager + ... to ensure compliance and alignment with subscriber needs. + Lead and guide the CSSP Customer Engagement Professional in promptly responding to new inquiries for… more
- PNC (Washington, DC)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a Business Analytics Lead within PNC's Marketing and Corporate ... entails working with Marketing Strategy to design PNC's one-to-one customer decisioning approach to be built in Pega ...ideal candidate has experience as a Pega Senior or Lead Decision Architect in Pega CDH 8 or higher.… more
- Vontier (Washington, DC)
- …customers. Your commitment to alternative fuels and Biogas/RNG applications will drive our success in creating a sustainable future. In this role, you will play a ... you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our...the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.… more
