- SAIC (Washington, DC)
- …the Washington DC customer Site** **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, ... our Defense & Civilian Sector in support of the US Department of Transportation. The DOT agent is the first line of contact with the DOT customer base. **As such the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; +… more
- Guidehouse (Mclean, VA)
- …support in a fast-paced, service -oriented environment. As part of the Guidehouse Service Desk team, this individual will work closely with other IT ... IT support to global workforce in incoming phone calls to the service desk + Troubleshoot and resolve hardware, software, application, network, user access, or… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- Sage Hospitality Group (Bethesda, MD)
- **Why us?** Sage Hospitality Group is in search of a **Front Desk Agent ** to join the Front Desk Team at the Embassy Suites by Hilton Bethesda. Are you ... paging guests to provide guests with timely and efficient service . + Controls cash transactions at the front ...service . + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as… more
- IHG (Washington, DC)
- …to create a perfect atmosphere for guests and locals alike. **About the Front Desk Agent (Overnight Auditor) position** First impressions count. To get our ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel… more
- IHG (Alexandria, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull big… more
- IHG (Fort Belvoir, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, and pull big… more
- Sage Hospitality Group (Washington, DC)
- …timely and efficient service . + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank ... the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and...**:** _Homewood Suites Navy Yard_ **Outlet:** _Hotel_ **Category:** _Front Desk & Guest Services_ **Min:** _USD $19.00/Hr._ **Max:** _USD… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security...\#MARSCareers **Skills:** + English + Hardware Installation + Help Desk /IT Services **What you can expect from us:** **Together,… more
- Marriott (Washington, DC)
- …all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine ... we set the standard for rare and special luxury service the world over and pride ourselves on delivering...Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that… more
- Marriott (Mclean, VA)
- …and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and ... will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be… more
- Marriott (Rockville, MD)
- …promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the ... name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... candidate will meet with customer to design and optimize service desk workflows, configure Service ...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- Amentum (Fort Belvoir, VA)
- Amentum is seeking an **Operations Support Desk Officer** to support the US Army in Fort Belvoir, VA. **Responsibilities:** + Shall maintain day-to-day management, ... the Department of Defense (DoD), Intelligence and Security Command (INSCOM), Army Service Component Commands, other Government agencies, and the Department of the… more
- Amentum (Washington, DC)
- Amentum is seeking a **Senior** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in the ... Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- Amentum (Fort Meade, MD)
- …Navy - Special Agent Basic Training Program (SABTB), Naval Criminal Investigative Service Training Academy, or predecessor + Minimum of 10 years' experience as a ... the Department of Defense (DoD), Intelligence and Security Command (INSCOM), Army Service Component Commands, other government agencies, and the Department of the… more
- Extra Space Storage (Largo, MD)
- …Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car ... + **Paid Time Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- Extra Space Storage (Washington, DC)
- …Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more