- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Shift 2 Tier 2 Suipport for our program with the US Coast Guard. This position will be located in St. Louis, MO ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/ shift - 2 - tier - 2 -support/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support...days per week. + Be a part of a shift team schedule with shifts falling between, 0600 -… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for...Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work… more
- CACI International (Springfield, VA)
- Network Operations Center (NOC) Engineer ( Tier 2 ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... identification, diagnosis, troubleshooting, and resolution of incidents and problems. + Perform shift work in support of 24x7x365 Network Operations Center + Provide… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …that focuses on on-going knowledge transfer and professional development + Mentor and upskill Tier 2 agents so there is expanded knowledge and skill sets, ... Title: Application Support Engineer ( Tier 3) Reporting to: VP, Managed Services &...Services & Support Location: Remote Primary Working Hours: 3rd shift , specific schedule TBD Opportunity: The objective of this… more
- General Dynamics Information Technology (Mclean, VA)
- …capabilities: the Multi-INT Analysis and Archiving System (MAAS). This position requires 2nd Shift work - 2 :00pm - 10:00pm. **HOW A SYSTEMS ADMINISTRATOR WILL ... a systems administrator with a strong aptitude to troubleshoot Tier 1 technical problems in real-time both independently and...w/ Polygraph clearance** + **This position is for 2nd Shift : 2 :00pm - 10:00pm** + The position… more
- CoreSite (Reston, VA)
- …operating procedures. We are currently hiring for the Day Shift : 6:00 am - 2 :00 pm, Sunday-Thursday A Tier III technician will be responsible for day to day ... CCTV. Duties: + Completion of CoreSite's Data Center Operations Qualification Program to the tier level at which you are hired within the first nine (9) months of… more
- CoreSite (Washington, DC)
- …and communications infrastructure. We are currently hiring for the Swing Shift 2 :00pm-10:00pm Tuesday-Saturday. Mechanical responsibilities will include chilled ... quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational...the essential functions. + Ability to stand 1/3 - 2 /3 of the time + Ability to walk 1/3… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier ... 6:00AM NOTE: During the first several months after start, you will be moving between shift for training in different areas before placed upon final shift as… more
- William C Brown Inc (Springfield, VA)
- …upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of Unix/Windows workstations and servers, including Web ... all of the client/server/storage/network devices, mobile devices, etc.* Provide Tier 2 and Tier 3...will be rotating weekend shifts required once per month. Shift hours are 6AM - 6PM Saturday & Sunday… more
- ManTech (Vienna, VA)
- …develop response tickets within case management tooling. + Troubleshoot and coordinate with TIER 2 Analysts for event escalation and follow defined security ... A customer first attitude is a must + **Work Shift :** Tuesday- Saturday or Sunday-Thursday 3pm-11pm. Schedules are subject...+ Experience with security alert tuning, in partnership with TIER 2 and TIER 3… more
- General Dynamics Information Technology (Arlington, VA)
- …to provide timely and professional Tier II support to users. + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in ... Ticketing **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA **Experience:** 2 + years of related experience **US Citizenship Required:** Yes **Job… more
- CACI International (Springfield, VA)
- …assessment, triage, and resolution for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams - Ensure that all technical ... both Windows and Linux-based systems across a global environment. ** Shift Work (12 hours a day 0600-1800, 1800-0600/ 4...Restart system hardware as needed. - Escalate problems to Tier 2 level as required, and notify… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …of hardware failures. + Collect data for proper escalation and resolution by Tier 2 /3. + Perform network management services to include: monitoring network ... that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide IT...officials. + Participates in special projects as required. ** Shift work is on a rotating Panama Schedule.** **Schedule… more
- Belay Technologies (Fort Meade, MD)
- …(ICAM) systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support. This includes supporting customers ... coverage. The shifts rotate over 10 weeks in five 2 -week periods as follows. Day and Mid shifts are...(5am-5pm, 5pm-5am), Straights are M-F (8 hours per day). Shift differential is available for the Mid shift… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … Tier 1 support for all environments and networks supporting end users. Route Tier 2 /3 tickets to appropriate sustainment teams + Process all IT SM tickets ... area related to the labor category with at least 2 years' experience in providing Tier 1...nearby hotel stay to ensure coverage + Some weekend shift work will be required **Compensation Ranges** Compensation ranges… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2 ) provides Tier 2 and 3 on-site and remote supports for ... Minimum education and experience level: High school/GED and two ( 2 ) to four (4) years of experience and Security+...+ Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by… more
- KBR (Bethesda, MD)
- …contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account administration, ... 20 seconds, requiring high availability time during your given shift . + Interacts daily with supervisor, peer groups, and...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Synergy ECP (Annapolis Junction, MD)
- …an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer ... of experience. Equivalent education and experience: Associate's degree and two ( 2 ) years of experience. Highly skilled in installing, repairing and troubleshooting… more
- TekSynap (Arlington, VA)
- …+ Training Specialists + ServiceNow Subject Matter Experts and Administrators + Help Desk Tier 1 and Tier 2 **Overview** We are seeking individuals ... Type of environment: Varies + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet… more