- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** ** Tier 2 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly ... and provide services to our nation. SecuriGence is seeking a ** Tier 2 Help Desk Analyst ** to help contribute to our success. Come help us solve… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and collaborative team ... basic workstation remediation) during the call. Where required the Tier I candidate will escalate to the Tier II team or the eBusiness team for more detailed… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in providing exceptional ... we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact...experience) + 8 years of experience in IT support, help desk , or service desk … more
- Koniag Government Services (Vienna, VA)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- SAIC (Washington, DC)
- …of sufficient technical service experience supporting a federal government environment providing help desk hardware and software support. + Must possess ... point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with...Site** **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails,… more
- Clark Construction Group, LLC (Mclean, VA)
- …interruptions **Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational ... We are looking for a responsive, customer-focused Application Support Analyst to serve as the primary technical support contact for our diverse suite of enterprise… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 Technologies, LLC seeks an experienced IT Business Analyst I to support our growing Cloud Services practice and assist with IT asset and inventory ... build a career in cloud architecture, deployment, and management. The IT Business Analyst I will also assist with maintaining accurate inventory records of hardware,… more
- EMCOR Group (Mclean, VA)
- …Directory and Group Policy + Backup maintenance and monitoring + Provide end user help desk support + Deliver relevant education and training and create ... $90,000 This position is bonus eligible. **SUMMARY** The ITTechnical Analyst is responsible for providing general IT support to...the ECS IT Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues,… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst with a active Top Secret clearance for the Center for Information Systems… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...complicated user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem...in waves of districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications… more
- Leidos (Reston, VA)
- …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 3 Help Desk support with some Tier ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a… more
- Amentum (Annapolis Junction, MD)
- …that may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 1 ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
- Serco (Washington, DC)
- …Maintain expert-level knowledge of their ship specification sections and first tier references iso interpretation of technical requirements and verification of ... 10-15+ years of professional experience working as a Structural Analyst with one or more domains and/or technologies of...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- CACI International (Annapolis Junction, MD)
- …+ Train, orient, and supervise lower-level employees. + Offer guidance to technical help desk technicians on complicated inquiries. + Communicate with Government ... user inquiries and provide initial support. + Escalate advanced system questions to Tier II & III Support and relevant Government stakeholders. + Monitor system… more