- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these… more
- TTEC (Pierre, SD)
- …giving them peace of mind? In this role, you'll work to resolve the customer 's issues before escalating to the next level. Whether it's getting answers for customers ... with a smile, you'll be the difference between their customer experience being just average or an exceptional one....can be confident in providing the highest level of service possible whether through voice, chat or email interactions.… more
- Cardinal Health (Pierre, SD)
- …in volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more