- Capgemini (New York, NY)
- Architect - Contact center Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll ... as Genesys Cloud, Amazon Connect, NICE CXone, Five9, or Cisco Webex Contact Center . * Architect omnichannel experiences across voice, chat, messaging, email,… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such… more
- Amazon (New York, NY)
- …Engineering, related field, or equivalent experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or ... senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys,… more
- Capgemini (New York, NY)
- …Microsoft Dynamics, and integrating with policy admin systems (eg, Guidewire). * Architect omni-channel experiences including contact center , customer ... Solution / Enterprise Architect Choosing Capgemini means choosing a company where...Strategy & Innovation * Drive innovation in CRM and contact center technologies, including AI/ML, voice analytics,… more
- AIG (Jersey City, NJ)
- …repetitive tasks to reduce time of delivery. + Interfaces with and assists the Contact Center Architect to contribute to reference architectures, standards ... the way we help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in that transformation. It's an opportunity to grow… more
- Cognizant (Bridgewater, NJ)
- …experiences. **Key Responsibilities** + Architect and implement scalable, cloud-based contact center solutions using **Google CCAI** , **Genesys Cloud** , ... **Job Title:** Sr. Genesys Cloud Architect **Location:** Hybrid (No travel required) **Application Deadline:**...play a key role in designing and implementing cutting-edge contact center solutions that drive innovation and… more
- Amazon (New York, NY)
- …real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational ... and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly… more
- Cognizant (Bridgewater, NJ)
- …**Genesys Cloud** . You will lead the design and implementation of innovative contact center solutions that enhance customer experience and drive business value. ... **Job Title:** Sr. Amazon Connect Architect **Application Deadline:** June 6, 2025 **About the...to solve those needs . Lead the implementation of Contact Center Transformation solutions that meet business… more
- Capgemini (New York, NY)
- …and employee journeys. * Ensure CRM solutions are integrated with ERP, contact center , MarTech, portals, and analytics platforms. Leadership & Governance ... CRM Architect Choosing Capgemini means choosing a company where...assistance or accommodation, please reach out to your recruiting contact .Click the following link for more information on your… more
- Amazon (New York, NY)
- …aligned with enterprise strategy and business architecture. - Experience in architecting contact center solutions Preferred Qualifications - 5+ years of ... help us grow. The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build...If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost… more
- Capgemini (New York, NY)
- **About the job you're considering** As the Azure Application Modernization Presales Architect , you will play a pivotal role in shaping and driving the next wave of ... large migrations within Capgemini's Cloud Center of Excellence. You will lead the design, development, and deployment of scalable Application Modernization… more
- J&J Family of Companies (Raritan, NJ)
- …would like to request an accommodation, please email the Employee Health Support Center (###@its.jnj.com) or contact AskGS to be directed to your accommodation ... Description:** We are searching for top talent for Principal Architect - TranSCend (ERP), located in the US, UK,...considered as a single submission. **Position Summary:** The Principal Architect (TranSCend ERP) holds a pivotal role in supporting… more
- Kyndryl (New York, NY)
- …projects-on time, within scope, and on budget. As the primary point of contact for clients and internal teams, you'll drive execution, manage risk, and ensure ... evolve horizontally into other technical or non-technical areas such as Technical Service Architect , or you can move vertically to become a senior project manager or… more
- Amazon (New York, NY)
- …for helping customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS as ... Organization (WWSO) Connect team as a GTM Specialist Solutions Architect ! The Worldwide Specialist Organization (WWSO) is part of...Team is made up of deep CX and Enterprise Contact Center domain experts who work directly… more
- Amazon (New York, NY)
- …this is the place for you! In this role, you'll be at the center of AWS's sales strategy, partnering across the Specialist Sales organization to architect ... solving, and possess strong attention to detail. Key job responsibilities * Architect and execute a global Specialist Sales resource investment model, a mechanism… more
- Mizuho Corporate Bank (New York, NY)
- …Mizuho as the AI, Analytics & RPA Intake Lead! Mizuho AI and Analytics Center of Acceleration team are seeking a highly skilled and motivated Demand Intake Manager ... and RPA initiatives. Key Responsibilities: + Serve as the primary point of contact for stakeholders submitting AI, analytics, and RPA use cases. + Establish and… more
- Capgemini (New York, NY)
- **About the job you're considering** As the Azure GenAI Lead and Architect , you will play a pivotal role in shaping and driving the generative AI strategy within ... Capgemini's Cloud Center of Excellence. You will lead the design, development,...aligned with business goals and industry best practices. + Architect scalable GenAI solutions for various applications, including cloud-native… more
- Amazon (New York, NY)
- …trends in collaboration with our sales and partner teams to propose, architect , and implement transformational solutions for customers. We make customer success a ... as an enabler. Amazon Q Strategists are dynamic professionals who architect and propel customer success, expertly guiding organizations from initial proof-of-concept… more
- MetLife (Bridgewater, NJ)
- …initiatives focused on leveraging Artificial Intelligence (AI) to enhance customer and Contact Center associate experiences, optimizing tools such as Co-Pilot, ... forward. * Cultivate and manage relationships with multiple stakeholders including Contact Center LOBs, Digital, Application Development, Risk/Security, and… more
- Amazon (New York, NY)
- …You will also be deeply familiar with legacy IT environments, with data center economics including data center migration and refresh cycles, with common ... when compared to a traditional on-premises or co-located data center environment for our HCLS customers * Prepare and...such as AWS Certified Cloud Practitioner or AWS Solution Architect Associate - Master's degree Amazon is an equal… more