- SHI (Somerset, NJ)
- … Customer technology-related incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting ... has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is...to the maintenance and support of SHI's Cloud Support customer environment, providing a single view to the organization… more
- iconectiv (Bridgewater, NJ)
- …visit www.iconectiv.com . Follow us on X and Linkedln. **Responsibilities:** Customer service skills like; patience, attentiveness, attention to detail, ... are not limited to the following; + **The IT Service Desk and Network Operations Team is...OS) 2. IT Infrastructure (ex. telephones, network/internet connectivity) 3. Customer Service Requests (ex. password resets, VPN… more
- TEKsystems (New York, NY)
- …from this, the Help Desk Support Analyst will provide support and customer service to users (Doctors, nurses, medical technicians and corporate employees), ... to problem management process Skills Help desk support, Troubleshooting, Service desk , Customer service , Active directory, Office 365 Additional… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a...necessary. The Service Desk Unit is part of a central services and...and onboard staff to ensure all can provide quality customer service on procurement, contracting and system… more
- CUNY (New York, NY)
- IT Support Assistant - Service Desk Support Assistant (Tier 1, Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine operations and ... a part-time, Tier 1 support role at the Baruch Service Desk . Reporting directly to the ...technology, or IT certifications are highly preferred. * Excellent customer service and communication (written and oral)… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...be an agile problem solver providing a high-level of customer service to OMB staff. The analyst… more
- Honeywell (Morris Plains, NJ)
- …emissions, and improving their operational efficiencies. **THE POSITION** As a **IT Manager, Service Desk Problem Management** , you will be responsible for ... investing in innovation and manufacturing enhancements and maintaining deep customer relationships. We foster a collaborative and inclusive work...managing and overseeing the service desk problem management process. Your role… more
- Fairleigh Dickinson University (Teaneck, NJ)
- Job Summary: The IT Service Desk Operator ( SDO ) is the first point of contact to properly document, report and potentially resolve all technology related ... incoming tickets sent via the University's Ticketing portal, the Service Desk email account or by calls...resolution. + Maintains a high level of professionalism and customer service , ensuring all interactions are handled… more
- City of New York (New York, NY)
- …databases and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. ... information technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident ... management. This role focuses on customer service excellence, problem resolution, and continuous...for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...- Record user interaction and categorical data in designated customer service platforms, eg JIRA; - Propose… more
- Planned Parenthood of Greater New York (Brooklyn, NY)
- …operations of the front desk , ensuring the delivery of high-quality customer service , and maintaining compliance with organizational policies and procedures. ... Patient Registration and Visit Flow (30%) Ensure the delivery of high-quality customer service at the front desk . Monitor accuracy of patient registration.… more
- Marriott (New York, NY)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... of third-party websites and apps. We start with the customer and work backwards in everything we do, including...come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts… more
- City of New York (New York, NY)
- …to various RCDA locations to provide onsite support. - Ensure high levels of customer service quality and availability by working closely with Tier 2, Tier ... responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+...tools. - Strong written and verbal communication. - Strong customer service experience and skills; courteous telephone… more
- Canon USA & Affiliates (New York, NY)
- …via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide ... plus 2 to 4 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Good customer … more
- Allied Universal (Morris Plains, NJ)
- …Wed08:30 AM - 04:30 PM Fri08:30 AM - 04:30 PM **Responsibilities:** + Provide customer service to visitors and staff by following security procedures and ... full-time positions! As a **Security Officer - Government Front Desk ** in **MORRIS PLAINS , NJ** , you will...New Jersey Security Professional Guard Card is required. + Customer service experience is preferred. + Be… more
- NY State Solar (New York, NY)
- …for staff. Requirements: + Proven experience as receptionist or in an administrative/ customer service role is strongly preferred. + Strong organizational skills ... Office Manager/Front Desk Receptionist New York City, NY Apply for...solar systems. Our focus is to provide an outstanding customer experience and deliver a high quality PV system.… more
- Robert Half Office Team (Somerset, NJ)
- …projects as needed. Requirements * Proven experience in administrative support or front desk roles. * Strong customer service and interpersonal communication ... are looking for a highly organized and personable Front Desk Coordinator to join our team in Somerset, New...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- International Rescue Committee (Elizabeth, NJ)
- …of immigrant and refugee groups in New Jersey. + Improve communication and customer service skills in a linguistically and culturally diverse environment. + ... Requisition ID: req52805 Job Title: Operations & Front Desk Intern (Unpaid) Sector: Operations Employment Category: Intern Employment Type: Part-Time Compensation:… more