- Western Kentucky University (Bowling Green, KY)
- …service requests to determine if resolution can be provided by the ITS Service Desk or requires escalation. Ensure escalated requests are properly documented, ... technical instructions + Holds relevant IT certifications (eg, HDI, Knowledge-Centered Service , CompTIA A+, ITIL(R) Foundations) + Proven supervisory or leadership… more
- Prime Therapeutics (Nashville, TN)
- …solutions for designated business areas. This position serves as a consultant to internal stakeholders regarding the development, implementation and monitoring of ... the interests of key internal and external stakeholders + Serves as a consultant to management on major matters pertaining to policies, plans and objectives and… more