- Highmark Health (Columbia, SC)
- …network structures (eg non standard tiering) and pricing methods in a senior operational role. Translates complex group and client information into system ... production defects are realized. Complete analysis of the results tying back to customer impacts. Interface closely with the business and technical staff during all… more
- UNUM (Columbia, SC)
- …a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - ... share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile,...future talent? We're looking for a Sr. IT Business Analyst to join our IT Shared Services team. In… more
- Baylor Scott & White Health (Columbia, SC)
- **JOB SUMMARY** We are seeking an experienced Customer Experience, Senior Analyst to oversee the deployment and management of intercepts on our company ... **Reporting and Analysis:** + Create comprehensive reports and dashboards to visualize customer feedback metrics. + Present findings to senior leadership,… more
- RELX INC (Columbia, SC)
- …to maintain the quality and timely delivery of information. About the Role: The Senior Fraud Data Analyst position exists to provide investigative support to a ... federal customer in the role of Sr. Investigative Analyst...directly with customers to support crime solution product understanding, implementation , and best practices. + Learn and applies industry-standard… more
- Pearson (Columbia, SC)
- The ** Senior Operations Management Analyst ** is a critical member of a cross-functional team that collaborates with multi-national pharmaceutical companies, or ... interact with a variety of stakeholders both verbally and in writing. The Senior Operations Management Analyst will be responsible for ensuring that projects… more
- Highmark Health (Columbia, SC)
- …Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners. + Mentor colleagues with less experience ... to propose solutions to complex business problems. Take the lead in driving the implementation of the recommended solutions. + Take the lead in defining issues and… more
- CVS Health (Columbia, SC)
- …And we do it all with heart, each and every day. **Position Summary** The Senior Analyst , Project Management will help our business units, and our company, meet ... regular basis to all impacted parties. + Build communication plan for implementation to ensure all impacted parties (upstream/downstream) are informed of next steps… more
- Baylor Scott & White Health (Columbia, SC)
- **JOB SUMMARY** As the **Sr. Data Analyst ,** you will play a critical role in helping Baylor Scott and White Health develop the future of our digital products and ... myBSWHealth. You will work closely with cross-functional teams - including the customer engagement product, engineering, and marketing teams - to translate data into… more
- Highmark Health (Columbia, SC)
- …reliable, and processed timely. Determines and recommends improvements in the implementation of business process and systems changes and project management controls. ... role may have access to covered information, cardholder data, or other confidential customer information which must be protected at all times. In connection with… more
- Cardinal Health (Columbia, SC)
- …+ Possesses understanding of service level goals and objectives when providing customer support. + Works collaboratively to respond to non-standard requests + ... the right things done. _Customer Service:_ + Resolve and respond to customer inquiries regarding credit card accounts, transactions, via phone. + Provide clear… more
- Cognizant (Columbia, SC)
- …the Configuration and IT organization and lead changes to such specifications (with senior business analyst oversight through peer reviews); Develop an informed ... business unit's) and IT from initial requirements to final implementation ; From a project perspective, owns the entire DM...entire DM and ensure it is implemented based on customer needs; Requirements and project artifacts are completed in… more
- American Express (Columbia, SC)
- …uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in ... within the Merchant Services - US business is dedicated to ensuring customer -facing teams are effectively positioned to identify, remediate, and reduce operational… more