- Vontier (Columbia, SC)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Columbia, SC)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Columbia, SC)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Sumter, SC)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- US Tech Solutions (Columbia, SC)
- …prioritize effectively, and make sound decisions. Good judgement skills. Demonstrated customer service and organizational skills. Demonstrated proficiency in ... areas for which there is a need for health management programs. Monitors quality indicators and develops programs to positively impact areas where improvement is… more
- Vontier (Columbia, SC)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (Sumter, SC)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Michaels (Sumter, SC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- TravelCenters of America (Manning, SC)
- …the potential of the Truck Service department (ie fast and friendly customer service , good product knowledge, up-beat atmosphere, etc.) + Develop a trusting ... company and shaping TA's future. **Job Summary** Our Truck Service team is comprised of nearly 3,000 highly skilled...conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy… more
- The ODP Corporation (Columbia, SC)
- …Print Supervisor should be passionate about print services, delivering exceptional customer service , driving operational excellence, and developing a ... + Act as a role model for delivering exceptional customer service and product expertise. + **Leadership...training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach ,… more
- Signet Jewelers (Florence, SC)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more
- Pearson (Columbia, SC)
- …incentive program, and information on benefits offered is here. 1138372 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Columbia, SC)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Ross Stores, Inc. (Columbia, SC)
- …* Ensures all Associates understand and can execute emergency operating procedures\. ** Customer Service :** * Treats all Customers, Associates, and other leaders ... all times\. Recognizes Associates using Company recognition programs\. * Executes Customer service programs and Merchandise Presentation programs through… more
- Pearson (Columbia, SC)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Cengage Group (Columbia, SC)
- …+ Raise or transition requests to proper channels, ensuring a 'warm' handoff and exceptional customer service . + Help bring the voice of the customer back ... value of the human resource function through high levels of performance and customer service . **Skills You Will Need Here:** Required: + Bachelor's degree… more
- American Express Global Business Travel (Columbia, SC)
- …GDS Expertise in Sabre + Excellent verbal and written communication skills + Excellent Customer service skills in a travel environment + Strong time management ... provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer ...coach , mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed… more
- Ross Stores, Inc. (Sumter, SC)
- …fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service :** + Treats all Customers, Associates, and other leaders ... always been bringing our customers a constant stream of high\- quality brands and on\-trend merchandise at extraordinary savings\. All...for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor,… more
- BJs Wholesale Club (Sumter, SC)
- …Major Tasks, Responsibilities, and Key Accountabilities + Provides a high level of customer service to members and ensures fulfillment of member orders. Responds ... grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and… more
- Vontier (Columbia, SC)
- …focus on creating B2B partnerships and agreements that add value for the customer and are mutually beneficial. The ideal candidate will demonstrate the ability to ... identify customer and business needs, and design creative and data...Sales Reps as needed. Maximize productivity, align priorities and coach Matco value to ISR's within assigned regions. +… more