- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- AssistRx (Phoenix, AZ)
- …improvements in productivity, quality , client relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying,...are met + Preparing call center reports and tracking service trends + Participating in the creation and maintenance… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Molina Healthcare (Chandler, AZ)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- Cardinal Health (Phoenix, AZ)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CVS Health (Phoenix, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Graham Packaging Company (Casa Grande, AZ)
- …among the team. Work closely with cross-functional teams including production, engineering, and customer service to address quality concerns and implement ... action for continuous improvement and growth. **Overview** The Plant Quality Manager oversees the quality assurance...service :** Work closely with customers to address any quality defects and ensure no repeats. Monitor customer… more
- CVS Health (Chandler, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$20.25 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Phoenix, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Impact Fire (Tempe, AZ)
- …Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry ... of multi-site fire and life safety protection. Through our customer service centers in New York and...life cycle of a work order. They provide frontline assurance that our clients requests are being received, updated,… more
- US Tech Solutions (Phoenix, AZ)
- …offshore customer service operations. This role will ensure that customer interactions meet company standards for quality , compliance, and customer ... impact. + **Develop Resources:** Contribute to the creation and refinement of quality assurance guidelines, training materials, and best practices. + **Report:**… more
- CVS Health (Chandler, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Chandler, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Phoenix, AZ)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Element Materials Technology (Tempe, AZ)
- …compliance. + Cross-Functional Collaboration - Work closely with lab operations, purchasing, and customer service to ensure quality tasks are completed on ... **Overview** Element has an opportunity for a Quality Assurance Coordinator. This is an...ensuring the systems that safeguard data integrity, compliance, and customer confidence are maintained on-time with excellence. Working under… more
- Amphenol Borisch Technologies (Mesa, AZ)
- …Validation + Participates in new product introductions and validates processes through Quality Assurance Control. + Identifies control methods for manufacturing ... Inspection group and the Quality Technicians. The Quality Manager is responsible to ensure customer ...the company's industry presence by providing customers with superior quality and service combined with advanced manufacturing… more
- Carlisle Companies, Inc. (Chandler, AZ)
- …process changes, quality plan documentation, and test requirement updates. + Assist customer service and sales teams to respond to customer questions ... maintenance and calibration of quality lab equipment. + Perform quality assurance tests and visual inspections of raw materials, intermediary products, and… more
- Molina Healthcare (Chandler, AZ)
- …of Healthcare Effectiveness Data Information Set (HEDIS) and National Committee for Quality Assurance (NCQA). * Strong attention to detail, critical-thinking, ... structure and processes for tracking and trending reportable incidents, quality of care events, member service concerns,...executive audiences, vendors, providers, and the government as a customer . To all current Molina employees: If you are… more
- Sevita (Phoenix, AZ)
- …the ability to multi-task to meet deadlines. + Excellent communication and customer service skills. + A commitment to quality in everything you do. + This ... will be diversified and you will be supporting our mission. + Provide quality assurance /improvement technical assistance and subject matter expertise with local… more
- IBM (Phoenix, AZ)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more