- Systems Engineering Solutions Corporation (Tempe, AZ)
- …software lifecycle support; and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced ... contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, Tier 3 Server, Platform,… more
- Republic Services (Phoenix, AZ)
- …in a clear and timely manner. + Serves as a mentor with detailed documentation and training to Tier 1, Tier 2 and Tier 3 support personnel. + Ensures ... internal user application issues that are escalated by the Tier 1 and 2 support desks. This...resolution using the incident tracking system. + Keeps support desk team, peers, and management apprised of any new… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more
- Banner Health (Mesa, AZ)
- …for patients entering our care. Whether it's a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very ... New Hire Training beginning on their start for approximately 2 -4 weeks and generally runs Monday - Friday standard...departments in the country. If you aim to deliver top- tier care to the most vulnerable patients, consider joining… more