- Morley (Madison, WI)
- …position starts at $13 per hour. **_What to Expect_** As a Work at Home Customer Service Advisor at Morley, you'll help customers, health care providers and ... Requirements_** + High school diploma or equivalent + Two or more years of customer service experience (previous call center work, retail, restaurant, fast food,… more
- National Youth Advocate Program (Madison, WI)
- …+ Collaborate with continuous quality improvement efforts to assure that service quality and reporting meets contract requirements; + Perform other duties ... the implementation, training, documentation and ongoing compliance with ORR Policy Section 4, 5 and the Interim Final Rule...as on-call responsibilities. + Provide excellent internal and external customer service . + Must possess good verbal,… more
- Red River (Madison, WI)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Walgreens (Sun Prairie, WI)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Madison, WI)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Humana (Madison, WI)
- …the ability to obtain within 75-90 days of start date + Prior experience in Telesales, Customer Service and/or Quality Assurance + 1 or more years of ... understands that while great products are important, it's the quality of our service that truly defines...Outsourcing Partners (BPO), Partner Call Centers (Brokerage), and the Customer Success Team (CST). Prior to supporting agents, CQP2… more
- Humana (Madison, WI)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- ThermoFisher Scientific (Middleton, WI)
- …teams as well as external customers to ensure the highest level of customer service . + Learncontinuousimprovement methodologies (ie, PPI, Six Sigma, and others) ... and proactively recommend opportunities for improvement. + Provide training across Quality functions and support laboratory testing by ensuring standard operating… more
- Hy-Vee Food Stores (Madison, WI)
- …Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service , and ensures that customer 's needs are ... a good example. + Provides prompt, efficient and friendly customer service by exhibiting caring, concern and...Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and… more
- Highmark Health (Madison, WI)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- TravelCenters of America (Deforest, WI)
- …the potential of the Truck Service department (ie fast and friendly customer service , good product knowledge, up-beat atmosphere, etc.) + Develop a trusting ... company and shaping TA's future. **Job Summary** Our Truck Service team is comprised of nearly 3,000 highly skilled...guests; coach and performance manage staff according to company policy + Recruit, hire, train and retain high- quality… more
- Fresenius Medical Center (Fitchburg, WI)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... ** ** **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including… more
- Walgreens (Middleton, WI)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by… more
- Papa John's International (Sun Prairie, WI)
- …assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant ... and develop team members to ensure entire team is quality and customer focused; and build an...budget and prior year by providing prompt and friendly customer service ; building check averages through team… more
- Veterans Affairs, Veterans Health Administration (Madison, WI)
- …development (vocational, education, residential, and placement of Veterans) services and/or customer service to successfully operate a rehabilitation program. ... while initiating and leading interdisciplinary groups of staff to improve customer service while delivering Veteran-focused and outcome oriented care.… more
- Papa John's International (Sun Prairie, WI)
- …and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant ... standards, and coach for improved performance. Ensure team is quality and customer focused and build an...Contribute to sales goals by providing prompt and friendly customer service ; building check averages through team… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walgreens (Madison, WI)
- …a distinctive and delightful customer experience. + Learns and champions pharmacy policy , procedures, and customer service best practices needed to ... positive customer experience. + Models and shares customer service best practices with all team...of pharmacy, in accordance with state, federal, and company policy . Reviews and complies with the Walgreen Co. Pharmacy… more
- Scholastic (Madison, WI)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.… more
