- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services , as well as back-office services . Performs services focused ... on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer … more
- SSM Health (Madison, WI)
- …activities related to insurance pre-certification/authorization. + Provides counseling to patient, participant or their representative regarding pre- service ... Monday Saturday **Qualifications** : Ideal candidate has EHR, Healthcare, and Customer Service experience High School diploma /GED or 10 years of work experience… more
- SSM Health (Madison, WI)
- …activities related to insurance pre-certification/authorization. + Provides counseling to patient, participant or their representative regarding pre- service ... requirements and instructions. + Performs clerical and reception duties associated with patient registration. + Performs other duties as assigned. EDUCATION + High School diploma/GED or 10 years of work experience EXPERIENCE + No experience required PHYSICAL… more
- TEKsystems (Middleton, WI)
- …helping others and delivering exceptional customer service ? Join our team as a Participant Services Specialist I, where you'll be the first point of contact ... calls per day from plan participants + Respond to participant inquiries via email (Outlook) + Provide accurate information...School Diploma or equivalent + 1+ year of customer service experience in a healthcare setting + Comfortable using… more
- Sharecare (Madison, WI)
- … participant a care plan addressing their total healthcare needs.. + Identifies participant barriers to accessing health care services and advises them of ... at risk for increasing acuity, and for educating the participant about that risk and if necessary and with...Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success… more
- Magellan Health Services (Madison, WI)
- …installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at ... meets the needs of the installation. + Provides personal financial counseling and management services directly to service members and their families. + Assists … more
- Magellan Health Services (Madison, WI)
- …installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at ... meets the needs of the installation. + Provides personal financial counseling and management services directly to service members and their families. + Assists … more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …+ Performs Red Hat installation and configuration in Google Cloud Platform service management + Performs Filesystem management + Provides technical expertise and ... contact with users and supervisor/manager regarding status of open or pending service calls. + Assesses and develops long-term strategic goals for production… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …new technology and resolve technical problems individually and as a senior project participant . + Ability to communicate effectively, both orally and in writing and ... into terms understandable to non-technical employees. + Exceptional customer service skills. + Advanced experience with cloud infrastructure, digital workspace,… more