• Contact Center Supervisor - Senior…

    ASM Research, An Accenture Federal Services Company (Olympia, WA)
    …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis… more
    ASM Research, An Accenture Federal Services Company (06/03/25)
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  • Contact Center Triage Consultant - Senior…

    ASM Research, An Accenture Federal Services Company (Olympia, WA)
    …are handled according to contractual service standards and document all cases in the Case Management System (CMS). + Performs call follow-up and reporting as ... and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Case Manager / Substance Use Specialist…

    DESC (Seattle, WA)
    Case Manager / Substance Use Specialist - PACT Seattle, WA (http://maps.google.com/maps?q=2120+S+Plum+St+Seattle+WA+USA+98144) *PACT Apply Job Type Full-time ... represented by SEIU Healthcare 1199NW. **About DESC:** DESC (Downtown Emergency Service Center ) is a nonprofit organization working to help people with the complex… more
    DESC (05/13/25)
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  • Patient Nurse Case Manager- East Region

    Otsuka America Pharmaceutical Inc. (Olympia, WA)
    …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The Patient Nurse Case Manager (PNCM) is a dynamic, field-based role... management experience in the specific therapy area + Bilingual skills, particularly Spanish **Key Skills** + Exceptional empathy… more
    Otsuka America Pharmaceutical Inc. (05/23/25)
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  • Crisis Outreach Shift Supervisor - Certified Peer

    DESC (Seattle, WA)
    …a wide range of unpleasant and/or bizarre behaviors. **PREFERRED QUALIFICATIONS:** + Case management and supervisory experience. + Bilingual Spanish/English. + ... year), Retirement Plan **About DESC:** DESC (Downtown Emergency Service Center ) is a nonprofit organization working to help people...-to-day schedule, making changes and adjustment due to staff call outs and call volume. + Maintain… more
    DESC (07/01/25)
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  • Transition of Care Integration Specialist (BA)

    Sea Mar Community Health Centers (Seattle, WA)
    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, ... following ways: + The TOC Integration Specialist will intensively case manage the patient for 30 days post discharge....attend PCP appointments with them. + Complete one Discharge call to the patient within 48 business hours (or… more
    Sea Mar Community Health Centers (06/12/25)
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  • Crisis Outreach Clinical Shift Supervisor - Day…

    DESC (Seattle, WA)
    …(34 days per year), Retirement Plan **About DESC:** DESC (Downtown Emergency Service Center ) is a nonprofit organization working to help people with the complex ... minimum. + Coordinate day -to-day schedule, making changes and adjustment due to staff call outs and call volume. + Maintain staffing model through managing… more
    DESC (05/09/25)
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  • Flex & Follow Up Clinical Supervisor - MRRCT

    DESC (Seattle, WA)
    …(34 days per year), Retirement Plan **About DESC:** DESC (Downtown Emergency Service Center ) is a nonprofit organization working to help people with the complex ... minimum. + Coordinate day -to-day schedule, making changes and adjustment due to staff call outs and call volume. + Maintain staffing model through managing… more
    DESC (06/03/25)
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  • Coordinator, Performance Monitoring

    Cardinal Health (Olympia, WA)
    …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... staff before submission to client safety unit. + Conduct case audits to ensure correct process steps have been...regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with… more
    Cardinal Health (06/12/25)
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  • Home Health RN Clinical Manager

    Sea Mar Community Health Centers (Seattle, WA)
    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, ... and outside the agency. + Schedule clinical assignment; developing on- call and leave schedules + Participate in the development...and follow through with any changes as needed. + Case Manage a percentage of patients based upon census… more
    Sea Mar Community Health Centers (04/23/25)
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