- Vontier (Olympia, WA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Olympia, WA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- 24 Hour Fitness, INC. (Tacoma, WA)
- …**LOCATION** 111 South 38th Street Tacoma WA 98418 **JOB SUMMARY** The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive ... fitness experience and quality personal and small group training sessions leading to...leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the quality ...with a network of small independent delivery businesses (Delivery Service Providers) to deliver customer orders. Utilizing… more
- Walmart (Lacey, WA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Michaels (Olympia, WA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Amazon (Seattle, WA)
- … Scorecard mechanism, including the standards, calibration, and visualization thereof. Leads Quality Coach team in executing the scorecard mechanism, anomalous ... day one. We are working to be the most customer -centric company on earth. To get there, we need...OQCM is responsible for mechanisms that ensure consistent just-in-time quality and timeliness of global service delivery.… more
- Vontier (Olympia, WA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (Federal Way, WA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Umpqua Bank (Tacoma, WA)
- …Ensures operational processes are designed to achieve the highest level of customer service . Recommend, formulate, and implement new loan operation policies ... Quality Control Commercial Loan Support Specialist Loan Operations...in proactive team efforts to achieve department- and company-established service levels + Independently investigate and resolve document and… more
- ThermoFisher Scientific (Seattle, WA)
- …communication, teamwork/building, time management, organizational, problem solving, conflict management and customer service skills + Proven ability to fix ... you will do:** + As the primary regional field service engineer, ensure customer needs are met...Make yourself available to train and mentor new field service engineers + Provide feedback to product quality… more
- University of Washington (Seattle, WA)
- …to advance their skills and optimize their proficiency. Train, monitor, and coach Service Desk Analysts for best customer service . + Collaborate with ... + ** Customer Focus & Results Orientation:** Proven customer service orientation, commitment to delivering high- quality results, and a history of… more
- Danaher Corporation (Seattle, WA)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... Pall is there, helping protect critical operating assets, improve product quality , minimize emissions and waste, and safeguard health. For the exponentially… more
- Barnes & Noble (Puyallup, WA)
- …environment for baristas to grow and develop. Your desire to lead the team and coach others to deliver our service standards supports the achievement of sales ... CM to strategize and analyze the team's efforts to ensure the delivery of high- quality beverages and food products for memorable customer experiences. In your… more
- Deloitte (Seattle, WA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- MacDonald-Miller (Seattle, WA)
- …set expectations clearly, and model the standards you expect from others. 2. Deliver Outstanding Customer Service Customer service is more than a ... Northwest's leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial...and Participatory - You show up ready to learn, coach , and lead. You listen with empathy, consider all… more
- Mondelez International (Seattle, WA)
- … customer account strategy is integrated and consistent with retail strategy and customer service guidelines. + Support and participate with Team Leaders and ... reviews and major presentations + Establish process to integrate retail strategy and customer service guidelines; ensure consistency + Provide input into the … more
- The ODP Corporation (Lakewood, WA)
- …development of associates. + Act as a role model for delivering exceptional customer service and product expertise. + **Operational Efficiency:** + Process ... associates. + Facilitate training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach , and provide feedback… more
- Amazon (Seattle, WA)
- …operations and drive impactful outcomes. * Lead Product Definition: Co-develop and coach the customer -focused strategy, long-term goals, and product documents ... more. This leader will be responsible for enhancing the customer experience, driving operational efficiency in terms of cost,...roadmap is essential. Key job responsibilities * Hire and Coach Product Managers: Build and lead a team of… more