- Humana (Olympia, WA)
- **Become a part of our caring community and help us put health first** The Customer Success Agent is responsible for member retention through active ... engagement with high-risk members. The Customer Success Agent work assignments are often straightforward and of moderate complexity. Humana's Customer … more
- Anywhere Real Estate (Seattle, WA)
- …be willing to work Eastern Time Zone hours. **Summary: ** As an Agent Onboarding Specialist (AOS), your role involves ensuring a seamless onboarding experience for ... all agent affiliations at Coldwell Banker. You'll be responsible for...affiliation is smooth, valuable, and sets up agents for success . This is a 100% remote role, however the… more
- PNC (Seattle, WA)
- …respected, valued and have an opportunity to contribute to the company's success . As a Relationship Manager III within PNC's Treasury Management organization, you ... Who We Are PNC is a trusted provider of shareholder representation, escrow agent , and paying agent services, delivering high-touch execution and operational… more
- Anywhere Real Estate (Seattle, WA)
- ** Agent Recruiter - Remote** You're a talent scout, energetically searching the real estate landscape to connect with high-performing real estate agents and let them ... for the win on every call; celebrating victories, moving past defeats. + Customer focused, listening to and respecting the needs of recruiting candidates, overcoming… more
- Live Nation (Tacoma, WA)
- …Box Office team and are searching for individuals to fill several Box Office Agent roles in the Tacoma area to servicevarious events. This role requires flexibility ... WHAT YOU WILL BE DOING + Providing exceptional front-line customer service to ticket purchasers + Conduct in-person ticket...individual achievement pales in comparison to the level of success that can be achieved by a team. Integrity… more
- Amazon (Seattle, WA)
- …the right modeling and component design approach to achieve the desired customer experience and business outcome. Key job responsibilities Understand the challenges ... never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home,… more
- Amazon (Seattle, WA)
- …by migrating their enterprise infrastructure and applications to AWS? AWS is seeking a Customer Success Specialist to help grow customer adoption of our ... for a CSM is serving as the cloud change agent for our customers, guiding the customer ...and mechanisms. Key job responsibilities CSMs are measured on customer 's success of cloud adoption including EUC… more
- Amazon (Seattle, WA)
- …the design and enforcement of the Ads Assistant governance model-ensuring partner agent integrations are aligned with our support charter, meet quality standards, ... support teams. You will also own post-launch performance tracking and agent lifecycle management, including reviews, iteration plans, and deprecation decisions.… more
- Amazon (Seattle, WA)
- …field enablement materials to help other SAs understand how to integrate AWS AI agent solutions into customer architectures About the team The Strategic Accounts ... GenAI Solutions Architect specializing in agentic systems, you'll architect multi- agent ecosystems where specialized AI agents collaborate through sophisticated… more
- Alaska Airlines (Seatac, WA)
- …and analyze customer satisfaction (CSAT), Net Promoter Score (NPS), and agent engagement metrics to drive continuous improvement. + Spearhead the adoption of AI, ... set the strategies and operational plans to ensure the success of our company. Whether we use our expertise...analytics and performance metrics to inform strategy and improve customer and agent experiences. + Strong collaborative… more
- Amazon (Seattle, WA)
- …measure Amazon's new, high-impact GenAI/large language model (LLM) products by building a multi- agent framework to emulate end customer experience. In this role, ... within Amazon and provides an opportunity to influence how teams tackle improving customer experiences. Our short-term objective is to create a self-service tool for… more
- Qualtrics (Seattle, WA)
- …Learning and Artificial Intelligence R&D strategy to the next level through AI Agent . + Our goal is to extend our Experience Management capabilities into "close ... and personal concierge use cases - powered by Experience Agent . + You should love building simple solutions to...You should love building simple solutions to solve hard customer problems. + Crafting systems in an agile environment… more
- Anywhere Real Estate (Seattle, WA)
- …coaching and accountability to drive the best in-class conversion and service success . + Drive awareness across multiple service offerings to new and existing ... implement initiatives for CB Realty internally and externally. + Provide agent development and support through proprietary technology platforms. + Collaborate with… more
- Qualtrics (Seattle, WA)
- …Learning and Artificial Intelligence R&D strategy to the next level through AI Agent . + Our goal is to extend our Experience Management capabilities into "close ... and personal concierge use cases - powered by Experience Agent . + You should love building simple solutions to...You should love building simple solutions to solve hard customer problems. + Crafting systems in an agile environment… more
- Amazon (Seattle, WA)
- Description At Amazon, we are obsessed with customer trust. Amazon Security enables business leaders to securely develop and operate while maintaining Customer ... by protecting the confidentiality and integrity of Amazon and customer data. As a PMT III in Autonomous Security,...drive the strategic vision and roadmap for a transformational multi- agent , AI-based autonomous security framework. You will work in… more
- Amazon (Seattle, WA)
- …technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and ... and secure solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements, assess current… more
- Amazon (Seattle, WA)
- …machine learning. Innovation is part of our DNA! Our goal is to be Earths' most customer centric company and we are just getting started. We need people who want to ... agents that can make intelligent decisions based on visual inputs, understand customer behavior patterns, and adapt to dynamic retail environments. This includes… more
- USG Insurance Services, Inc. (Seattle, WA)
- …The Role Itself In this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent . Acting as a representative ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
- Amazon (Seattle, WA)
- …and engineering teams * Lead the applied science team in exploring multi- agent LLM framework, and influence your organizations in adopting the promising approaches ... * Develop a highly scalable, LLM-based intelligent security agent framework that enables internal teams to automate security analysis, generate application security… more
- CBRE (Olympia, WA)
- …and disposition of surplus space through subleasing. + Act as landlord/seller agent and tenant/buyer agent for high-profile clients. Review business terms ... to adopt a different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams. Work is guided… more