- Amazon (Seattle, WA)
- …be required to mentor the team worldwide. Basic Qualifications - 3+ years of team management experience - 3+ years of program or project management ... pipelines by monitoring, tracking, and managing risk to ensure long term customer satisfaction. Summary of Responsibilities: Do you dig digital data and conduct… more
- Amazon (Seattle, WA)
- …* Own and define a vision, roadmap and long-term direction for our customer facing change management program . * Work closely with ... (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a...a program that is the flywheel for customer change management , by different customer… more
- Amazon (Seattle, WA)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... to senior leadership - 5+ years of relevant work experience in technical program management , customer success, or related fields - 3+ years of experience… more
- Amazon (Seattle, WA)
- …and activation, engagement, retention, to win-back. We build and scale a holistic customer relationship management program to deliver automated and ... and 30+ languages. We are looking for an experienced talented Sr. Technical Program Manager to lead automated outbound marketing platform which supports multiple… more
- Amazon (Seattle, WA)
- …with customers and promotes continuous improvement as a culture, is organized self-starter Program Manager to drive projects that have direct impact on the ... operational and financial results. The ABCS Program Manager II, is a core member...program . - Oversees all aspects of international expansion customer and customer service agent experience. -… more
- Nordstrom (Seattle, WA)
- …to be considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is a dynamic role that requires a ... through delivery, ensuring alignment with Nordstrom's strategic goals. The Senior Technical Program Manager partners with business and technology stakeholders to… more
- Rocket Software (Olympia, WA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior ... out and lead our Sr. CSM group. As the Manager , Customer Success Management , you...Retirement Savings with matching contributions** **Monthly student debt benefit program ** **Tuition Reimbursement and Certificate Reimbursement Program … more
- Amazon (Seattle, WA)
- …Customer Service Concessions and CAP Tech team is looking for a Principal Technical Program Manager (TPM) to help build and shape the Concessions and Abuse ... performance indicators. Key job responsibilities As a Principal Technical Program Manager : - You will have end...Basic Qualifications - 7+ years of technical product or program management experience - 12+ years of… more
- Amazon (Seattle, WA)
- …growth and development. We are looking for a talented and experienced Technical Program Manager who is excited to lead large cross-organizational projects and ... program swim-lanes across teams and organizations to deliver customer experience improvements affecting all of amazon's B2C customers...teams experience - 5+ years of technical product or program management experience - 3+ years of… more
- Amazon (Seattle, WA)
- …streamline launch preparations and readiness. A day in the life As a Program Manager for Run of Business in our Customer Engagement Technology team, your day ... Our team is looking for a talented and experienced Program Manager to coordinate CET global programs...on generative AI. Basic Qualifications - 5+ years of program or project management experience - Experience… more
- Amazon (Seattle, WA)
- … Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager , Concessions. The successful candidate will have experience leading ... you may need to flex and operate as a program manager one day, a product owner...blockers that arise. Basic Qualifications - 5+ years of program or project management experience - Experience… more
- Amazon (Seattle, WA)
- …for a smart, enthusiastic and creative leader with a strong background in leading program management who also has a track record of strategic and tactical ... and expand the product to global sites. This candidate will lead the program management , work with account managers, product managers, multiple technical teams,… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Service organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) Team. ... the Amazon CS organization to 1P Device teams, spanning Product Management , Software Engineering (Software Development Managers, Technical Program Managers,… more
- Amazon (Seattle, WA)
- …Risk, Product and Program Management team. We are seeking a Program Manager who is passionate about process and systemic improvement initiatives in the ... and to ensure completion within established timeframes. Collaboration and Team Management : 1. Manage partner relations, performance and customer experience,… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...Basic Qualifications - 5+ years of technical product or program management experience - Experience leading highly… more
- Amazon (Seattle, WA)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart ... of how CXO ( Customer Experience Operations) evolves across 540+ locations . In...You'll Need : * 3+ years of experience in program or project management * 2+ years… more
- Pearson (Olympia, WA)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... process and procedure. Flexible and willing to adapt processes, workflows, and customer management in an ever-changing environment. Are coachable and receptive… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced Principal Program Manager to join the Worldwide Defect Elimination (WWDE) team within the larger Stores - Customer ... as well as deep dive and understand the associated customer experience. The role will support partner teams with...tech and non-tech teams experience - 7+ years of program or project management experience - 7+… more
- Amazon (Seattle, WA)
- Description The Worldwide (WW) Concessions Planning Sr. Program Manager will have cross functional responsibilities and needs to be passionate about the ... customer defect reduction experience, as well as cross-team partnerships...blockers that arise. Basic Qualifications - 5+ years of program or project management experience - Experience… more
- Amazon (Seattle, WA)
- …lines bringing fast and convenient transactional experiences to shoppers. JWOS is seeking a Manager , Customer Success to build first class customer service ... ambiguous and high-pressure entrepreneurial situations, has impeccable communication and project management skills, and has demonstrable experience in customer … more