- Amazon (Seattle, WA)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... to senior leadership - 5+ years of relevant work experience in technical program management, customer success , or related fields - 3+ years of experience… more
- Amazon (Seattle, WA)
- …lines bringing fast and convenient transactional experiences to shoppers. JWOS is seeking a Manager , Customer Success to build first class customer ... operational support programs for our customers. This role drives customer success in several ways such as...infrastructure- processes, SOPs, platform - Ideate and build formal customer support program - Invent and collaborate… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Pearson (Olympia, WA)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Rocket Software (Olympia, WA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you...Retirement Savings with matching contributions** **Monthly student debt benefit program ** **Tuition Reimbursement and Certificate Reimbursement Program … more
- Amazon (Seattle, WA)
- …experience and provide our operations teams with a work-ready workforce. Our Customer Success team is seeking an experienced Manager who is customer ... the Sr. Manager , Data Center Learning, each Manager of Customer Success is...tool (Tableau, OBIEE, PowerBI, etc.) - Proven experience in program management with emphasis on reviewing project plans, aligning… more
- Amazon (Seattle, WA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- Amazon (Seattle, WA)
- …a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and ... solutions, technologies, and industries. Key job responsibilities As an experienced technology program /project manager , you will be responsible for: * Directing… more
- Amazon (Seattle, WA)
- …results and improve Vendor engagement and satisfaction. We are seeking a highly motivated Customer Success Manager to drive business growth for the most ... on the Amazon platform, ensuring Vendor satisfaction with the program through a high level of service and maintaining...brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a smart, motivated, driven Senior Instock Manager for its Account Management Team. The Senior Instock Manager will be ... best practices in managing inventory, supply chain, and operations to maximize customer experience, sales, margin, instock rates and inventory turns. This individual… more
- Amazon (Seattle, WA)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... influence without explicit authority will be key to your success . Additionally, every day will bring new and exciting...define a vision, roadmap and long-term direction for a program that is the flywheel for customer … more
- Amazon (Seattle, WA)
- …growth and development. We are looking for a talented and experienced Technical Program Manager who is excited to lead large cross-organizational projects and ... drive program swim-lanes across teams and organizations to deliver customer experience improvements affecting all of amazon's B2C customers and multi-million… more
- Nordstrom (Seattle, WA)
- …to be considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is a dynamic role that requires a ... through delivery, ensuring alignment with Nordstrom's strategic goals. The Senior Technical Program Manager partners with business and technology stakeholders to… more
- Amazon (Seattle, WA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... SAP. You will be the pioneer in extending the Success Central program to SAP by working...based on the value that we deliver to ensure Customer Obsession and Ownership. You will lead our consulting… more
- Amazon (Seattle, WA)
- …Service Security organization within Amazon Stores Security is currently hiring for a Senior Program Manager of Business Operations. In this role, you will work ... help ensure customers are protected and delighted when engaging with customer service, and work closely with Amazon leadership, stakeholders and cross-functional… more
- Amazon (Seattle, WA)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart ... of how CXO ( Customer Experience Operations) evolves across 540+ locations . In...and other teams to optimize, centralize processes and define success metrics * Monitor program health and… more
- Amazon (Seattle, WA)
- …The AWS Executive Speaker Program is looking for an experienced communications manager to deliver engaging customer stories that educate and influence the ... that highlight how AWS is enabling business transformation and customer success . -Coach customer speakers...at least 25%. About the team The AWS Executive Customer Speaker Program supports the vetting, selection,… more
- Amazon (Seattle, WA)
- …Payment Risk, Product and Program Management team. We are seeking a Program Manager who is passionate about process and systemic improvement initiatives in ... timeframes. Collaboration and Team Management: 1. Manage partner relations, performance and customer experience, set objectives and success criteria, and drive… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...and delivery within the portfolio. From Day 1, Technical Program Managers are given ownership and the autonomy to… more
- Amazon (Seattle, WA)
- …pipelines by monitoring, tracking, and managing risk to ensure long term customer satisfaction. Summary of Responsibilities: Do you dig digital data and conduct ... will be an integral member of a team of Program Managers, Analysts and specialists conducting complex investigations of...new and emerging fraud threats to Amazon and resolve customer problems. You will leverage your analytical and data… more