- Cognizant (Olympia, WA)
- **About the role** As a Sr. Avaya voice engineer , you will make an impact by managing and supporting telephony systems, including Genesys Cloud and Avaya ... have to be considered** - 5+ years' experience in Voice Technologies. - Proven expertise in managing Avaya... Voice Technologies. - Proven expertise in managing Avaya Aura suite of products. - Experience with Genesys… more
- Amazon (Seattle, WA)
- …as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms ... and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing and implementing NLP/NLU (IVR or chat)… more