- SMBC (White Plains, NY)
- …systems + Strong analytical, critical thinking and problem resolution skills + High level customer service mindset with a commitment to excellence + Ability to ... the bank's domestic and global branch offices. The Derivatives Analyst is responsible for review of the administrators and...processing of confirmations and settlements for securities trades. The Analyst may act as a subject matter expert and… more
- Neuberger Berman (New York, NY)
- We are seeking a proactive, hands-on Project Manager/Technical Business Analyst to lead and coordinate technology-driven projects, analyze complex business ... a dynamic environment, managing projects, and partners closely with Onboarding, Client Service , and Investment teams to ensure our investment platform is fully… more
- RGP (New York, NY)
- …accredited hour year university is preferred. + 3+ years of technical support and customer service experience. + Prioritize work and manage multiple tasks at one ... We are seeking an experienced IT Analyst to join our corporate IT team. Under the general supervision of the Support Services Manager, Helpdesk Support provides… more
- Endo International (Woodcliff Lake, NJ)
- …for the Par Health sales and marketing team. Enhances sales productivity and customer satisfaction. Ability to assist an analyst by possessing the knowledge ... skill set to ensure there is no interruption in service levels to Par Health customers. **Job Description** Contracts...of Contracts & Pricing's daily modifications communicated by each analyst + Investigate, resolve and respond to customer… more
- Neuberger Berman (New York, NY)
- … customer satisfaction and strengthen client relationships. + Application Service Delivery Collaboration: Partner seamlessly with the Application Service ... experience in full cycle software delivery, either as a business analyst or developer. + Project Delivery: Experience with complex enterprise application… more
- Insight Global (New York, NY)
- …will conduct granular root cause analysis on ticket flow and KPIs to uncover customer pain points and service gaps while monitoring and interpreting performance ... Description We are searching for a detail oriented and proactive CX Operations Analyst to be a core driver in identifying operational inefficiencies and improving… more
- Citigroup (New York, NY)
- …of experience in the financial services industry is preferable **Job Family Group:** Customer Service **Job Family:** Institutional Customer Service ... A Service Officer provides service support to...internal clients to ensure proper validation and execution of customer instructions. + Stay abreast of all CPB products,… more
- Insight Global (Stamford, CT)
- …mobile customers, they will utilize T-Mobile infrastructure/network and Charter will provide the customer service . This business analyst will be working ... in Stamford, CT for a large, telecommunication company. This Telecommunications Business Analyst will be joining the Customer Operations Organization and working… more
- City of New York (New York, NY)
- …for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations and ... Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's...to ensure issues have been resolved and provide excellent customer service . DESIRED SKILLS: - Working foundational… more
- Insight Global (New York, NY)
- …Service Request and Problem Management. We are seeking folks who are customer service -oriented, high energy, professional, and eager to learn new ... the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365,...experience writing KBs, etc - Proven expertise with positive customer service skills and communication skills -… more
- Zurich NA (New York, NY)
- Underwriting Account Service Associate OR Underwriting Account Service Analyst 127756 Zurich North America is currently hiring an Underwriting Account ... Service Analyst to join our Life Sciences...Service Analyst to join our Life Sciences Underwriting team! The...Bachelor's degree and no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or… more
- Promotion In Motion (Park Ridge, NJ)
- …Range $75000.00 - $85000.00 Salary Travel Percentage None Job Shift Day Job Category Customer Service Description Do you love snacks? Are you looking to join ... Customer Collaboration Analyst - Bilingual Spanish Speaking...growing snack company, and to be part of our Customer Service team at PIM's Park Ridge...and to be part of our Customer Service team at PIM's Park Ridge site in New… more
- Meta (New York, NY)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback ... the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer ...in customer experience, customer support, customer care, or other service related analytics… more
- Capgemini (New York, NY)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City ... area; Atlanta, GA** **Travel:** 25% **Job Description:** The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical… more
- MTA (New York, NY)
- …of Work: 9AM to 5PM Staff Analyst Series TA EMPLOYEES MUST BE PERMANENT CIVIL SERVICE ASSOCIATE STAFF ANALYST , STAFF ANALYST I OR STAFF ANALYST II ... Staff Analyst /Transportation Planner Series - Operations Planning Job ID:...times, frequency, reliability, etc.). + Observing and reporting on service , including estimating train loads. + Preparing customer… more
- Capgemini (New York, NY)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst - CMDB/CSDM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New ... by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst -… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The Financial ... Financial Analyst Levels I, II and III Job ID:...with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to… more
- Owens & Minor (White Plains, NY)
- …the resolution of inbound requests and/or incidents, balancing the need for customer service and issue resolution. + **Communicate Technical Concepts:** ... experience, skills, education and location. **POSITION SUMMARY** Desktop Support Analyst within the Owens & Minor Global IT End...teams as needed, providing feedback to ensure an excellent customer service experience. + **Stay Informed:** Stay… more
- Capgemini (New York, NY)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst /SME - ServiceNow IT Workflow solutions **Location:** **Chicago, IL; Houston, ... US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst /SME -… more
- Capgemini (New York, NY)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** ... US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst (SME) -… more
