- GAP Solutions Inc (Providence, RI)
- …program or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations** **of comparable size and ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...Manager (PM) will serve as the primary point of contact with the Government for all contractual, technical… more
- iCIMS (Providence, RI)
- …project governance, stakeholder management, sales assistance, and cross-functional alignment. The Project Management team operates at the center of a ... **Job Overview** We are seeking a strategic and experienced Manager, Project Management to lead a team responsible for orchestrating the successful delivery of… more
- Zoom (Providence, RI)
- …teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies ... for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing... managing the release plans, diving into the feature technical discussions and coordinatingwith product managers, engineers, designers and… more
- Navient (Providence, RI)
- …our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer ... Experience.** **As the Contact Center Engineer, you will:** + Oversee...CX1, Ada Chatbot, and related systems. + Experience in project management, process improvement, and technical mentoring.… more
- Bowman (Boston, MA)
- …+ Manage projects or direction of transportation tasks on projects and monitor project progress for technical accuracy and adherence to schedule and budget. ... plan to accomplish projects. + Monitor progress toward deliverable schedules and compile project status reports. + Provide technical assistance in the resolution… more
- CDM Smith (Boston, MA)
- …schedule, and change management. * Serving as a mentor and leader of multi-discipline project teams. * Performing and leading technical problem solving with a ... are adhered to. * Serving as the main client contact and liaison during project execution to...Effectively working with lead practitioners, quality managers, and key technical specialists. For more information about our Project… more
- State of Massachusetts (Boston, MA)
- …with project work plan and grant requirements. * Oversees current 988 contact center contracts, ensuring fiscal and programmatic compliance and success. * ... Grant PD) that will be responsible for ensuring the overall success of the project while overseeing the day-to-day implementation of this three-year project . The… more
- Brown University (Providence, RI)
- …Department of Public Safety, the Manager will lead the Public Safety Communications Center . The Manager, Public Safety Communications Center , is responsible for ... strategic development, and staff supervision of Brown University's 24/7/365 Communications Center . This position leads a team of Communication Control Officers… more
- CDM Smith (Pawtucket, RI)
- …to CDM Smith's mission by: * Managing and serving as the lead Project Manager on water/wastewater projects * Providing technical guidance, senior leadership, ... Smith currently has a new opportunity for a Senior Project Manager with previous experience managing industrial water and/or...this position, you will be the main point of contact for planning and design of water, water reuse,… more
- Otis Elevator Company (Canton, MA)
- …is searching for highly motivated candidates interested in starting a career in Field Project Management, for a Summer 2026 start date! Our Field Project ... position and offers excellent benefits! Essential Responsibilities * Ensure that each project is completed in a timely manner on schedule, within budget, and… more
- Dana-Farber Cancer Institute (Boston, MA)
- The Senior Call Center Analyst will be a key contributor in project planning, software administration, and support to the DFCI telephony systems with an emphasis ... on call center technologies. This will include the implementation of telephony...Tier-2 and Tier-3 support for all PBX maintenance and technical support issues to include all voice adjunct systems… more
- Prime Therapeutics (Providence, RI)
- …and drives every decision we make. **Job Posting Title** AI Delivery Director AI Center of Excellence - Remote **Job Description** **We are putting together an AI ... Center of Excellence. Come join us!** The Director IT...services. Develop and communicate IT strategy. **Responsibilities** + Set technical vision and develops technology strategies to support long-term… more
- Museum of Fine Arts Boston (Boston, MA)
- The Center for Netherlandish Art (CNA) (https://www.mfa.org/collections/ center -for-netherlandish-art) seeks applicants for the CNA Fellowship Program for ... CNA Fellowship Program provides the opportunity to pursue an independent research project , determined by the fellow, related to the MFA's expansive collections of… more
- NTT America, Inc. (Providence, RI)
- …role including pre-sales support, operations, design consulting, construction + Previous technical Pre-Sales and/or Project Management experience highly desired ... equipment. + Primarily sitting for extended periods + Ability walk and lead technical tours throughout data center . **WORK CONDITIONS & OTHER REQUIREMENTS** +… more
- Boston University (Boston, MA)
- **OPERATIONS ANALYST I, IS&T IT Help Center ** **Job Description** **OPERATIONS ANALYST I, IS&T IT Help Center ** **Category** Charles River Campus --> ... resolving incidents, fulfilling requests, and participating and/or leading service, platform, or project teams. As part of the Service Desk and Support Operations… more
- Prime Therapeutics (Providence, RI)
- …and drives every decision we make. **Job Posting Title** AI Product Manager - AI Center of Excellence - Remote **Job Description** **Prime is standing up a new AI ... Center of Excellence! We are looking for an AI...enable and drive business outcomes + Translate business and technical requirements into an architectural blueprint to achieve business… more
- CVS Health (Boston, MA)
- …knowledge of the provider Digital Portal + 2-4 years related work experience in the Provider Contact Center . + 2-4 years of EPDB experience + 1-3 years of EWM ... on the issue at hand, prioritization of issues and communicating complex technical details in a business-friendly manner understandable to our customers. + Maintain… more
- Boston University (Boston, MA)
- **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center ** **Job Description** **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center ** **Category** Charles River Campus ... Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one… more
- EDB (Boston, MA)
- …their journey on Postgres technology. The Sr. TAM is also the customer's single point of contact into all technical areas of EDB. As such, the Sr. TAM's ... + Experience with Kubernetes + Excellent analytical skills regarding technical and project management issues + Good...of people and ideas. These values remain at the center of our culture and are key to our… more
- Chewy (Boston, MA)
- …The HR Systems & Solutions team is seeking an experienced **Senior Technical Program Manager (TPM)** to join the Service Delivery Optimization (SDO) team! ... This is a highly visible position that calls for creativity, analytical capabilities, technical proficiency, and the skill to persuade individuals at every level of… more
