- Terumo Medical Corporation (Boston, MA)
- … customer complaints (ie adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (ie branding ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- Skanska (Boston, MA)
- …a culture of safety. + 3+ years experience developing a culture of quality assurance and control. + 3+ years experience managing subcontractor relationships. ... society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how we work, which is… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Robert Half Technology (Boston, MA)
- Description We are looking for an experienced Quality Assurance Analyst to join our team in Boston, Massachusetts. In this role, you will play a critical part in ... and outcomes. * Proactively identify testing gaps and implement solutions to enhance quality assurance processes. * Ensure all software meets functional and… more
- National Safety Council (Boston, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...and Powerpoint + At least 2 years of relevant customer service or call center experience preferred… more
- ZOLL Medical Corporation (Pawtucket, RI)
- …take pride in their commitment to improving patient outcomes while delivering world-class customer service .At ZOLL, you won't just have a job. You'll have ... great time to be a part of ZOLL!Job SummaryResponsible for supporting the Quality Assurance organization with quality improvement, supporting manufacturing,… more
- Cardinal Health (Providence, RI)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Thales (North Kingstown, RI)
- …the Americas referral program for external candidates: Tier 1 - $2500 Referral Bonus. Provide quality service to our customer 's by the internal auditing of ... kit product to ensure that the highest production and quality is achieved according to established standards and procedures....be detail oriented and highly focused to meet the customer 's expectations. + Ability to work independently with minimal… more
- Point32Health (Canton, MA)
- …not-for-profit health and well-being organization dedicated to delivering high- quality , affordable healthcare. Serving nearly 2 million members, Point32Health ... all of our colleagues, which helps us to provide service with empathy and better understand and meet the...with business organizations and other IT groups to ensure quality solutions are delivered within project timelines. + Engage… more
- CVS Health (Fall River, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Medway, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Providence, RI)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Kelly Services (Hingham, MA)
- …have experience in food manufacturing environments and a strong understanding of quality assurance protocols. **Key Responsibilities:** + Inspect incoming raw ... in QA or food safety preferred. + Prior experience in a food manufacturing or quality assurance role. + Strong attention to detail and organizational skills. +… more
- ZOLL Medical Corporation (Pawtucket, RI)
- …offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high- quality products and exceptional customer service . ZOLL products ... of the ZOLL's Supplier Quality program. Assist the Procurement, Quality Assurance , Manufacturing and Engineering departments with the day-to-day issues… more
- The Alpha Group (Norwood, MA)
- …Inspector: -Minimum High School Diploma or Equivalent Must have past experience in Quality control and/or quality assurance -Previous manufacturing, wire and ... QUALITY INSPECTOR NORWOOD , MA 02062 US Posted:...Alpha Group in various roles. Using her background in customer service and administrative support Laura makes… more
- Autodesk (Boston, MA)
- …comprehensive and practical testing of our deliverables + Conduct manual and automated quality assurance to ensure our products meet business requirements and ... Overview** Do you have a passion for delighting customers with high quality software solutions? Are you passionate about sustainable building solutions? If so,… more
- Datavant (Providence, RI)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Providence, RI)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Compass Group, North America (Boston, MA)
- …repair parts, working within established budget parameters + Conducts and compiles Quality Assurance records and reports necessary for compliance with ... certification (CRES) in these different modalities + Good communication and strong customer service skills + Ability and willingness to serve "on-call" duty as… more
