- Cognizant (Providence, RI)
- ** Healthcare Call Center Manager** ** HYBRID - Winston Salem, NC** **Overview:** Our Cognizant leadership team working with Clients is currently seeking ... established Customer Service team. **_The full-time position is a HYBRID role that will require reporting to an office...in MS Excel and a background in Medicare Enrollment Healthcare Call Center and IVR… more
- Brockton Hospital (Raynham, MA)
- …make a difference in the lives and health of our patients. We are seeking dependable Call Center agents who genuinely care about helping others and will act with ... Signature Healthcare is Southeastern Massachusetts' premier local provider of quality,... or fully on site at our Raynham, MA Call Center The SMG Call … more
- Children's Hospital Boston (Boston, MA)
- …Endocrinology unit and is 100% in person during training. This role is in a call center setting (not patient facing) and will be responsible for monitoring ... External: Minimum of 6 months relevant healthcare experience. Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/ Hybrid… more
- Children's Hospital Boston (Boston, MA)
- …Endocrinology unit and work to ensure the best possible patient experience in the Call Center by effectively coordinating services to patients and families. You ... 78931BRJob Posting Title:Patient Experience Representative II- Call CenterDepartment:Pediatrics-Endocrinology AutoReqId:78931BRStatus:Full-TimeStandard Hours per Week:40 Job Posting… more
- Humana (Providence, RI)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- Riverside Community Care (Norwood, MA)
- …LICSW* Riverside is seeking a passionate clinician to join our Community Behavioral Health Center (CBHC) team in Norwood! This is a unique opportunity to join a ... manner Schedule: Full Time - 40 hours per week, Hybrid Schedule with 4 days in-office and 1 at...of our jobs come with great benefits - including healthcare , numerous professional development opportunities, and generous time off… more
- Children's Hospital Boston (Boston, MA)
- …providers and practices to manage complex patient issues; may rotate in call centers + Schedules patient encounters and procedures under supervision; monitors daily ... Minimum Qualifications Education: + High School Diploma/ GED Experience: + No healthcare experience required - Basic customer service and computer skills. + Makes… more
- Humana (Providence, RI)
- …and comfort with the speed of change in healthcare . Training and Schedule + Call center hours of operation are Monday-Friday between 8:00 am and 8:00 pm EST ... Care Management Support Assistants perform their role in a call center environment that includes working in...English and Spanish. + Administrative support experience in a healthcare setting, within the past 3 years + Familiarity… more
- CenterWell (Providence, RI)
- …system, to support clinical workflows, care coordination, patient communications, and call center operations. + Collaborate with engineering, operations, and ... Group (CWMG)** , is redefining how seniors' access and experience healthcare . Through a virtual-first platform, we provide comprehensive primary and preventive… more
- Children's Hospital Boston (Boston, MA)
- …+ 1 year of related experience, ie, customer service experience, preferably in a call center environment or healthcare setting + Scheduling experience in ... Key Responsibilities: + Provide centralized scheduling services for the Shared Patient Access Center / Call center . Perform tasks to meet patient access,… more
- Elevance Health (Smithfield, RI)
- …hours a day, 7 days a week, 365 days out of the year. This is a 24-hour call center , open 365 days, with varied 1st, 2nd, and 3rd shifts to include** **weekends. ... in need of behavioral health services strongly preferred. + Call center experience preferred. + Suicide and/or...dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …and CMS guidelines. In this role, you will manage a clinical staff in a call center environment , forecast and manage staffing needs, develop and monitor team ... Ready to help us transform healthcare ? Bring your true colors to blue. The...+ Collaborate daily with the Operations Managers on contact center activities. This includes but is not limited to… more
- Children's Hospital Boston (Boston, MA)
- …+ Coordinates with providers to manage complex patient needs. + May rotate in call center departments. Patient Registration / Admissions / Discharge + Monitors ... Posting Category:AdministrationJob Posting Description:Position Summary Colorectal and Pelvic Malformation Center The Lead PER leads the administrative operations of… more
- Commonwealth Care Alliance (Boston, MA)
- …* 1+ year customer service work experience required, preferably in a contact/ call center environment; retail/sales experience acceptable Desired Experience (nice ... Team. o Meets successful appointment expectations in addition to call volume expectations. o Effectively communicates the value of...office conditions. * The CIC Scheduling Coordinator is a hybrid remote role (75-80% work from home office) in… more
- Dana-Farber Cancer Institute (Boston, MA)
- …rotating on- call and weekend coverage.** **This position is considered hybrid . Dana-Farber guidelines state that employees must reside in New England: ... of each individual case. + Act as the liaison between transplant center , donor registries, donors, recipients, facilities, and the clinical transplant team. +… more
- Children's Hospital Boston (Boston, MA)
- …+ Coordinates with providers on patient issues. + May rotate in call center settings. 2. Patient Registration/Admissions/Discharge + Verifies and records ... Minimum of 1 year as a PER or related healthcare experience. + Can perform the actions associated with...work with diverse internal and external constituencies. Schedule: M-F. Hybrid . There is a clinic day in Waltham and… more
- Humana (Providence, RI)
- …Familiarity with service operations such as workforce management, customer service, or call center environments + Proficiency with program and project management ... Information** + Remote role; Washington, DC metro area preferred ( hybrid option available with 1-2 days/week in Arlington, VA...benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also… more
- Elevance Health (Boston, MA)
- …and experiences:** + MA/MS preferred. + Independent licensure preferred + Crisis call center experience preferred Please be advised that Elevance Health ... + Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan. + Applies...to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **About Us** Otsuka Pharmaceutical Company is a global healthcare company with the corporate philosophy: "Otsuka-people creating new products for better health… more
- NTT DATA North America (Smithfield, RI)
- …are implementing technology in the stores (This is not a typical customer / consumer call center .) + Calls will be received through a queue and out-bound calls ... Desk Support, Tier I **6+Month contract role** **Industry** : Healthcare **Location** : Smithfield, RI-possible hybrid role...**Industry** : Healthcare **Location** : Smithfield, RI-possible hybrid role **Pay Rate:** 17.00 w2 only NTT DATA… more