- Wilson Language Training (Providence, RI)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working ... be a changemaker? Wilson Language training is growing and is looking to hire a Senior Customer Success Manager . Our company is growing and looking to… more
- Posh AI (Boston, MA)
- …we're revolutionizing the way financial institutions work - and we're looking for a Senior Revenue Operations Manager to help us scale smarter, faster, and more ... systems, and processes that align Marketing, Sales, and Client Success across the entire customer journey. If you thrive in ambiguity, love turning complexity… more
- SharkNinja (Needham, MA)
- …product and process quality. Working cross-functionally with Engineering, Customer Experience, Marketing, Supply Chain, Creative, Industrial Design, Manufacturing, ... the organization while making a meaningful impact on product performance and customer satisfaction. Key Responsibilities Analyze customer complaints and field… more
- Posh AI (Boston, MA)
- The Role We're looking for a Senior Product Manager to own the vision, strategy, and execution of Posh's shared platform and Knowledge Management System ... : You are the strategic driver of the Knowledge Management System-its roadmap, success metrics, and long-term evolution. Define the Vision : Set the direction for… more
- Ralliant (Providence, RI)
- **Responsibilities:** As an NPD Program Manager , you can expect to be our go-to for developing new products and identifying the best product options. + Develop new ... through product launch and initial production delivery, for both customer -funded and IR&D-authorized development efforts + Budget responsibility for assigned… more
- iCIMS (Providence, RI)
- **Job Overview** We are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to lead our global SRE organization and drive operational ... Collaboration** : Improved partnership metrics with Product, Engineering, and Customer Success teams **About Us** When you...DevOps, or Infrastructure Engineering roles with 5+ years in senior positions + Proven track record of scaling global… more
- iCIMS (Providence, RI)
- …across all engagements. + Project sponsor larger enterprise engagements and align with customer project sponsors to ensure shared success + Monitor project ... **Job Overview** We are seeking a strategic and experienced Manager , Project Management to lead a team responsible for...executive presence and the ability to collaborate effectively with senior stakeholders and customer executives. + Proven… more
- ITG Brands (Boston, MA)
- …customer objectives. Manages relationships and form a strong partnership with customer senior management (Chain and Wholesale) representing "One Company" ... Regional Sales Manager - New York **Location** New York **Role...to maximize in-store sales results. Coordinates communication between the customer and the Company's senior sales and… more
- SharkNinja (Needham, MA)
- …providing exposure and visibility on a global scale acting in a general manager capacity. Program Managers lead via influence and are responsible for establishing ... experience and high rate of sales. A SharkNinja Program Manager thinks, acts and leads his/her programs like a...project or program they manage and owns the overall success of the program with a steady focus on… more
- Maplewood Brewster LLC (Centerville, MA)
- …than themselves. Its not just a job. Its an extraordinary life. Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer ... in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make...career with us! Essential Functions: Job Duties: Provide outstanding customer experience for residents and their loved ones as… more
- Parexel (Providence, RI)
- …and challenges + Pro-actively proposing and/or delivering relevant actions contributing to the success of the study/project and risk mitigation + Creating a sense of ... sponsorship as needed with the support of the designated Senior Medical Director/ Global Head of TA (as appropriate)...Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- NTT America, Inc. (Providence, RI)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- ISC2 (Providence, RI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... You will be accountable for the performance of the Customer Success Account Managers and for aligning...Strong interpersonal and executive presence, with ability to engage senior customer stakeholders, exhibiting focus and drive… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within...from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of… more
- Cole-Parmer (Franklin, MA)
- …portfolio, as well as partnering with internal teams to ensure final product exceeds customer expectations. The Senior Product Manager will be responsible ... FLSA Status (Exempt/Non-Exempt): Exempt FLSA Status (Exempt/Non-Exempt Position Summary: The Senior Manager , Global Product Management for Molecular Diagnostics… more
- Navient (Providence, RI)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +...lifecycle marketing through new channels and capabilities. + Own customer journey development, including strategy, creative briefing, audience segmentation,… more
- Brightstar Lottery (Providence, RI)
- Senior Manager , Market Research Location: Providence, RI, US, 02903 Requisition ID: 16798 Brightstar is an innovative, forward-thinking global leader in lottery ... teams and lottery customers, ensuring comprehensive insights inform business decisions. The Senior Manager will lead the development and execution of… more
- Cornerstone onDemand (Providence, RI)
- …in business development, strategic solution selling, consulting, project management, and customer success . You will focus on fostering deep relationships, ... Senior Account Manager The Senior...Partner effectively with cross-functional teams, including Pre-Sales, Professional Services, Customer Success , and Product, to deliver cohesive… more
