- Parexel (Providence, RI)
- …labeling expertise into strategic impact? We're seeking a sharp, detail-driven ** Senior /Consultant, Regulatory Labeling** to join a dedicated partnership with a ... be more than a consultant - you'll be a trusted collaborator whose insights help shape regulatory strategy and ensure patients worldwide receive safe, effective… more
- Unity Technologies (Boston, MA)
- **Remote, USA** ** Senior Product Marketing Manager** Location Remote, USA Department Marketing & Communications Requisition ID JOBREQ-2514937 **Role description** ... executing campaigns and product launches across functions, and delivering sales enablement. You lead with strategy that brings clarity to others in a way that allows… more
- GCG (Providence, RI)
- **Overview** **GCG Connectivity & Power Solutions (CPS)** is seeking a ** Senior Strategic Buyer** to support customer -designed solutions by developing and ... work schedules of the division's procurement team.** **What You'll Do** + Lead procurement activities for customer -designed solutions, ensuring compliance with… more
- Revelyst (Providence, RI)
- …and digital partners, and drive regional revenue growth. In this role, you will lead the development, implementation, and execution of strategies for some of our Key ... Director will partner with all Sales management teams to lead the strategies for all Revelyst Golf categories, including...execution for the US. You will work closely with senior management to ensure strategies are understood and executed… more
- Parexel (Providence, RI)
- …tasks and time per task contracted) and according to the assigned role (Global Lead Physician GLP or Regional Lead Physician RLP). Medical support includes but ... sponsorship as needed with the support of the designated Senior Medical Director/ Global Head of TA (as appropriate)...Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- DataRobot (Boston, MA)
- … AI strategies. The Director partners cross-functionally with Product and Marketing, utilizing insights from the existing customer base to inform new business ... accelerate their AI transformation. + Team leadership and coaching: Lead , mentor, and coach a team of Account Managers,...and potential new clients. + New business intelligence: Leverage insights and success stories from the existing customer… more
- Commonwealth Care Alliance (Boston, MA)
- …Reporting to the Senior , Director of Delegation Partnerships., the Senior Provider Relations Account Manager will: + Lead provider servicing activities, ... 011230 CA-Provider Engagement & Performance **Position Summary:** The Senior Provider Relations Specialist is responsible for building, maintaining and strengthening… more
- Lumen (Providence, RI)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Providence, RI)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Lumen (Providence, RI)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- Citizens (Johnston, RI)
- …reporting tools to monitor RCA effectiveness and advocate performance. Integrate RCA insights into senior management and Executive -level reporting. Ensure ... complaints. This role is pivotal in identifying systemic issues, enhancing customer experience, and reducing operational and regulatory risk. The ideal candidate… more
- Cayuse Holdings (Providence, RI)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- Coinbase (Providence, RI)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Citizens (Westwood, MA)
- …The Consumer Lending Strategy & Business Analytics team at Citizens advises senior leadership with actionable insights that shape day-to-day execution and ... analytic standards, architecting scalable data solutions, and delivering executive-ready insights . You will lead cross-functional initiatives, mentor analysts,… more
- Merck (Providence, RI)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Providence, RI)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more
- Lumen (Providence, RI)
- …Architect plays a pivotal role in bridging technical strategy with customer -centric delivery. The Lifecycle Architect maintains deep engagement with customer ... Sales, Engineering, PMO Teams by providing architectural guidance throughout the customer lifecycle, This role bridges technical strategy with customer -centric… more
- Wayfair (Boston, MA)
- …with cross-functional stakeholders to design and implement initiatives that enhance Customer Service operations. + Lead multiple high-impact projects from ... Wayfair does not provide sponsorship for employment authorization for this position. Senior Analyst, Journey Optimization At Wayfair, we care deeply about our… more
- Coinbase (Providence, RI)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... facing support technology ecosystem. *What you'll be doing* * Lead multiple engineering teams building customer -facing tools...* Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights … more
- Iron Mountain (Boston, MA)
- …for developing and managing competitive intelligence initiatives that deliver critical insights to guide strategic decision-making. The Senior Manager, ... CI programs and tools across all Iron Mountain business units. The Senior Manager, Competitive Intelligence will lead the entire competitive intelligence… more
