- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- Clean Harbors (Norwell, MA)
- Clean Harbors is looking for an **Emergency Call Center Representative ** . This role will be responsible for operation of the 24-Hour Emergency Operations ... Center . **Why work for Clean Harbors?** + Health and...Service Operations with general administrative needs and Emergency Response (ER) and Non ER calls. + High School… more
- Beth Israel Lahey Health (Boston, MA)
- …taking a job, you're making a difference in people's lives.** The Practice Representative will support the Bowdoin Street Health Center , located in Dorchester, ... visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with...effectively in basic English with patients, families and medical center staff in response to routine questions.… more
- CDM Smith (Pawtucket, RI)
- …in leadership roles in professional societies and associations. **Job Title:** Client Service Leader - Disaster Mitigation, Response & Recovery **Group:** WAF ... existing portfolio with the US Government and State Agencies nationwide. As a full- service firm, CDM Smith has been providing these services for over 30 years… more
- Allegion (Boston, MA)
- …which recognizes the most engaged workplace cultures in the world._ **Customer Service Representative - Stanley Access Technologies, Remote Full Time** **Shift: ... thinkers, and communicators who excite and inspire others. **Customer Service Representative ** Stanley Access Technologies seeks a...+ Initiate and follow up on required action in response to customer service change requests, by… more
- Beth Israel Lahey Health (Boston, MA)
- …just taking a job, you're making a difference in people's lives.** Patient Service Representative plans, oversees & organizes daily operations in busy ... coverage on the particular day the PSR is scheduled. **Job Description:** Patient Service Representative plans oversees & organizes daily operations in busy… more
- Tufts Medicine (Boston, MA)
- …Friday from 8:00 AM to 4:30 PM **Location:** Onsite at Tufts Medical Center in Boston, MA **Job Profile** **Summary** This role focuses on activities related ... are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Boston, MA)
- …appointments. + Maintain physician's administrative and clinical files and write letters in response to routine inquiries. 2. Records + Ensure that all charts are ... when the need arise. 5. Strive to maintain an attitude of professionalism, service -orientation and courtesy toward patients and outside agencies in order to support… more
- BlackRock (Boston, MA)
- …at BlackRock. The Investor Services Representative will work at BlackRock's Service Center , based in Boston. The team of Representatives is responsible ... service to shareholders, prospective shareholders, and Financial Professionals. The Service Center professionals deal with issue resolution, build and manage… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... service that supports departmental and hospital operations. This Sr. Patient Experience Representative in the Pediatric Pain Rehabilitation Center is 100% in… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills ... Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …to ensure adequate coverage and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge ... peer-to-peer learning forums. + Serves as first level of response for issues requiring escalation by the Triage Supervisors...service standards + Oversees functions of Customer Contact Center to include assigning staff shifts and schedules and… more
- Boston University (Boston, MA)
- **CAREER SUCCESS COACH (3 Positions), Center for Career Development** **Job Description** **CAREER SUCCESS COACH (3 Positions), Center for Career Development** ... Type** Full-Time/Regular The Career Success Coach will lead one of the Center for Career Development's (CCD) industry-focused Career Communities (a community of… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification ... requests from stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond… more
- Fresenius Medical Center (Lincoln, RI)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Warwick, RI)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings… more
- Fresenius Medical Center (Boston, MA)
- **Location:** **Boston Medical Center ** + America's 'Most Loved Workplaces' by Newsweek + 70,000+ dedicated employees, 200,000+ patients, 2,600+ dialysis centers, ... performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal… more