- Advance Financial (Johnson City, TN)
- First impressions are everything and we trust our Customer Care Agents to make great ones. They help resolve issues the first time a customer calls and ... our products and services, take payments and offer outstanding customer support + Verify and update customer ...outstanding customer support + Verify and update customer account information as necessary + Meet daily, monthly… more
- Advance Financial (Nashville, TN)
- …Answer questions about our products and services, take payments and offer outstanding customer support + Verify and update customer account information as ... necessary + Meet daily, monthly and quarterly metrics based off customer service-related measures + Identify and escalate customer calls with complex issues +… more
- Cardinal Health (Nashville, TN)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to ... 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible… more
- Humana (Nashville, TN)
- …to resolving issues around disenrollment or dual eligibility. You'll work cross-functionally with care teams, sales agents, and customer service to support and ... it does. Humana's MarketPoint organization is looking for 5 Customer Success Agents who are bilingual in English and...requires you to have a current and valid Health Care Sales License in your current state of residence.… more
- Mass Markets (TN)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Oracle (Nashville, TN)
- **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI platform that serves as the foundation for Oracle's health applications. By ... workflows, reduce manual tasks, and focus more on patient care . Our diverse team of innovators is building the...Principal Product Manager to drive the creation of Semantic Agent Builder. Semantic Agent Builder empowers teams… more
- Oracle (Nashville, TN)
- …Note AI Agent to drive continued growth and global expansion. + ** Customer Value:** Ensure the Clinical Note AI agent provides measurable business value ... **Job Description** The Clinical Note AI Agent Product Management Leader will be responsible for...product releases based on corporate priorities. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Oracle (Nashville, TN)
- …this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor in designing and ... clinical, patient-facing, and revenue workflows. + Lead the development of core agent infrastructure, including orchestration, memory, tool use, and agent … more
- Cayuse Holdings (Nashville, TN)
- …Hourly Non-Exempt **Pay Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer service solutions adhering to established company ... **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time… more
- Cayuse Holdings (Nashville, TN)
- …Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE… more
- Capital One (Nashville, TN)
- …organized, able to multitask and able to prioritize your work. + Passionate & Customer Focused. You care about growing others and bringing them together around ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the status… more
- Oracle (Nashville, TN)
- …experimentation and deployment. 4. Build and support asynchronous communication patterns **(user- agent , agent - agent and multimodal)** using message queues ... documentation, mentorship, or technical leadership is a plus. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable… more
- Mass Markets (TN)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Mass Markets (TN)
- …a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer 's experience, providing exceptional ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (TN)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Expeditors (Nashville, TN)
- We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral ... leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company… more
- Fresenius Medical Center (Franklin, TN)
- CCHT Required **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under ... **AND** **RESPONSIBILITIES:** **Patient Related** Education: + Assist other health care members in providing patient specific detailed education regarding adequacy… more
- Ferguson Enterprises, LLC. (Knoxville, TN)
- …currently looking for the right individual to fill an immediate need for a Customer Service Representative to join our Concierge team! The Concierge Customer ... General areas of responsibility include reception, mailroom services, sales agent support, conference management, administrative support services, and secretarial… more
- Oracle (Nashville, TN)
- …are seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the ... + Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels,...and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts… more
- Oracle (Nashville, TN)
- **Job Description** The Oracle Clinical Al Agent team's mission is to deliver an Al platform that serves as the foundation for Oracle's health applications. By ... workflows, reduce manual tasks, and focus more on patient care . Our diverse team of innovators is building the...to drive the expansion and ecosystem enablement of Semantic Agent Builder. Semantic Agent Builder empowers teams… more