- Intuit (Loudon, TN)
- …calculations, and software/product support. Your ability to demonstrate understanding of each customer 's unique situation, and connect with them on a personal level ... assisting with simple W2 filings, navigating life events (marriage, children, elder care ), or handling more complex tax scenarios like business income, amendments,… more
- Advance Financial (Nashville, TN)
- …Answer questions about our products and services, take payments and offer outstanding customer support + Verify and update customer account information as ... necessary + Meet daily, monthly and quarterly metrics based off customer service-related measures + Identify and escalate customer calls with complex issues +… more
- Piedmont Airlines (TN)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility ... successful candidate will be able to successfully complete the Customer Service Agent training course, be able...each other accountable. We work as a team. We care for each other. We are Piedmont. If you… more
- Cayuse Holdings (Nashville, TN)
- …**_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_**...and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution… more
- Cayuse Holdings (Nashville, TN)
- …**_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST)… more
- Mass Markets (TN)
- …ourselves as a trusted partner in the industry. This position supports customer service, technical support, and customer sales interactions. This role ... new products and services, and ensure best in class customer experience. In addition to being the best in...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Veterans Affairs, Veterans Health Administration (Johnson City, TN)
- …with the Veteran, his/her family, surgeon or clinical provider, and community care discharge planning staff. Responsibilities The Purchasing Agent utilizes ... assigned to the VA Medical Center and has an active inpatient implant care coordination and outpatient treatment program and inventory responsibility. This is a… more
- Piedmont Airlines (Knoxville, TN)
- …is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is ... are expected to keep both the company goals and customer expectations in mind when completing their daily tasks....tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the… more
- Mass Markets (TN)
- …have the drive to succeed. In this role, you will provide full life-cycle customer service and sales to a ssist customers in understanding their coverages and ... sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (TN)
- …a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer 's experience, providing exceptional ... solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer … more
- Mass Markets (TN)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Sep 23, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation AOS/Ashland ... type of questions asked. Responsibilities + Provides world class customer service in a fast-paced customer service...Statement & EEO Statement In developing this job description care was taken to include all competencies needed to… more
- AO Smith (Johnson City, TN)
- Residential Tech Support Agent - Tier 1 Date: Sep 18, 2025 Location(s): Johnson City, TN, US, 37602 Company: A. O. Smith Corporation Company / Location Information ... performing the following duties. Responsibilities + Provides world class customer service in a fast-paced customer service...Statement & EEO Statement In developing this job description care was taken to include all competencies needed to… more
- Cardinal Health (Nashville, TN)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to ... 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible… more
- Teleperformance USA (TN)
- **Category :** ** Customer Service/Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Fresenius Medical Center (Newport, TN)
- **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct ... **AND** **RESPONSIBILITIES:** **Patient Related** Education: + Assist other health care members in providing patient specific detailed education regarding adequacy… more
- Learning Care Group (Gallatin, TN)
- …2100 Nashville Pike Gallatin, TN Join a strong community where all we do is care -for the children and families we serve every day, as well as for our dedicated ... and duties as assigned by management. + Provide exceptional customer service to current and prospective customers by greeting...experience as set forth by the state and accreditation agent . + High School Diploma or equivalent required. +… more
- Mass Markets (TN)
- …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage...call traffic efficiently. + Oversee call queues to ensure customer interactions are handled effectively. + Analyze real-time data… more
- Mass Markets (TN)
- …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Amrize (Nashville, TN)
- …THE ROLE The Sales Representative will act as a primary sales agent within an established territory to identify, acquire, and continue high-quality relationships ... health, safety, and environmental procedures. + Act as a primary sales agent for contact with distributors, roofing contractors, homeowner groups, and others in… more
