- Disabled Veteran Solutions (TN)
- …Hello, superstar! Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division. At DVS, you're not ... to making a difference . The Mission As a Customer Advocate , you'll be a healthcare hero...social work, behavioral health, or similar fields * A customer service ninja with amazing problem-solving skills… more
- CVS Health (TN)
- …about helping others and have a talent for problem-solving? Join our team as a Service Advocate . In this role, you will work alongside peers who handle Medicare ... individual inbound calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role will involve assisting CSRs with questions… more
- Health Care Service Corporation (Nashville, TN)
- …business need. + **Job Requirements:** + High school diploma OR GED. + 1 year customer service experience in a health care or health insurance environment. + ... scheduled breaks. **Preferred Job Requirements:** + 1 1/2 years customer service experience. + 6 months data...Flex (Hybrid) role: 3 days in office; 2 days remote .** \#LI-MW2\#LI-Hybrid **Are you being referred to one of… more
- Actalent (Chattanooga, TN)
- …investigating and resolving all customer inquiries timely and accurately. Handling customer service inquiries and problems via the telephone. Ensuring all ... adherence to assigned schedules Work overtime as required Skills Customer service Top Skills Details Customer...or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to… more
- GE Appliances, a Haier company (Nashville, TN)
- …reimbursement Career growth opportunities **Position** Bilingual Spanish Inbound Customer Service Agent - Consumer Relations ( Remote ) **Location** USA, Rapid ... ** Remote Consumer Advocate ** with ASI/GE Appliances, you will resolve escalated customer service issues **(in English and Spanish)** . In your role you… more
- Sharecare (Nashville, TN)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... changing priorities, deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various… more
- Confluent (Nashville, TN)
- …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K *… more
- Confluent (Nashville, TN)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Nashville, TN)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- NTT America, Inc. (Nashville, TN)
- …CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- Cengage Group (Nashville, TN)
- …Identify and act on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure a seamless, high-impact ... day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a… more
- Lumen (Nashville, TN)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- Lincoln Financial (Nashville, TN)
- …external customers, analyzing various aspects of our service offering and being an advocate on behalf of the customer for driving positive change. If this ... **Alternate Locations:** Work from Home **Work Arrangement:** Remote : Work at home employee residing outside... service requirements are satisfied. + You will advocate on the customer 's behalf to influence… more
- CenterWell (Nashville, TN)
- …improve team compliance, quality and productivity. + Minimum three, (3) years of customer service and/or sales related experience with a demonstrated ability to ... any escalations. + Support Workforce Management (WFM) processes by monitoring advocate attendance, scheduling, and adherence to shift expectations. + Participate in… more
- Acxiom (Nashville, TN)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... adopted for Acxiom product use and clients are maximizing value from product/ service investments. Handles escalations and coordinate across functional areas of the… more
- Acxiom (Nashville, TN)
- …the client and partner relationships with Adobe across Acxiom's product and service portfolio. Leveraging deep knowledge of Adobe's industry and Acxiom's products, ... in client engagement, active listening, and solution-based selling. + Client Advocate : Champion client needs and ensure benefit realization and issue resolution.… more
- Lowe's (Jackson, TN)
- …in the planning process to ensure strategic plans drive business results, optimize customer service and align with company values. Contributes to the development ... and coach associates on the floor to promote a customer service culture. * Provides input to...ensure that they meet business needs. Serves as an advocate for business leaders and managers. * Leverages human… more
- Confluent (Nashville, TN)
- …*Job Posting Only: USA3 **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $159.2K - $187.1K ... Account Executives to be the key technical advisor in service of the customer . You'll be instrumental...and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry… more
- Ford Motor Company (Nashville, TN)
- …state filings and an understanding of the regulatory environment for insurance + Strong advocate for the voice of the customer (both internal and external), ... and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of… more
- Nelnet (Nashville, TN)
- …sales leads across CampusGuard Markets. + Prepare sales proposals. + Work with Customer Advocate Teams to maintain and expand existing relationships with ... technology. **EXPERIENCE:** + Minimum of 2-3 years professional experience. + Sales, Customer Service , or Account Management experience required. + Understanding… more