- Insight Global (Brentwood, TN)
- Job Description The Major Incident Management Analyst (Level 2) will serve as a high-touch, client-facing IT professional. This role is dedicated to ... teams to troubleshoot application problems. This individual is also involved with Major Incident Management and will participate in a "on call" rotation.… more
- Vanderbilt University Medical Center (Nashville, TN)
- …LIS team guidance on strategic initiatives. Note: This role is available for remote work from most US locations. . **KEY RESPONSIBILITIES** * Designs, builds, ... Beaker AP &/or CP certification is required + Project Management experience is nice to have + Experience with... (Expert): Is a recognized expert and authority in Incident Tracking and Problem Reporting. Anticipates design and architectural… more
- SitusAMC (Nashville, TN)
- …This role partners closely with teams across Azure Identity and Access Management , Networking, IT Operations, and Systems Engineering to ensure technology solutions ... + Lead or contribute to technical assessments, root cause analyses, and post- incident reviews to strengthen system resilience. + Provide architectural input and… more
- Oracle (Nashville, TN)
- …performance indicators (KPIs) across services. + Organize and enhance incident management practices and take part in major technical migrations. + ... Collaborate internally and externally to align goals and prepare results with detailed analysis + Present updates to technical forums and provide status on periodic basis Disclaimer: **Certain US customer or client-facing roles may be required to comply with… more
- PagerDuty (Nashville, TN)
- …a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to ... the Director of Product for Incident Management , and partner closely with design,...data. **Important note: While this role is posted as remote , candidates who are located near one of our… more
- Public Consulting Group (Nashville, TN)
- …guardrails and peer-reviewed scripts. + Participate in on-call rotation and major incident bridges. **Required Qualifications** + 3-5 years administering ... configurations. Support DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management , and service reliability engineering for… more
- Cayuse Holdings (Nashville, TN)
- …emergencies including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous improvement through ongoing ... Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_**… more
- Cognizant (Nashville, TN)
- …Information Technology, Engineering, or related field. + Understanding of ITIL, incident management , and ticketing systems (ServiceNow). + Familiarity with ... communication, and multi-channel support readiness. **Key Responsibilities** + Apply ITIL-based incident , request, change, and escalation management processes. +… more
- Coinbase (Nashville, TN)
- …you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the ... * Design, scope, and significantly contribute to building new systems and/or major features, applying experience-based judgment * Manage single or multiple projects… more
- Concentrix (Nashville, TN)
- …governance frameworks addressing policy, access control, data protection, and risk management . + Translate Microsoft security and compliance capabilities (Entra ID, ... labeling, DLP, and prompt-safety controls. + Review identity and access management for AI workloads, including MFA, Conditional Access, and privileged identity… more
- PagerDuty (Nashville, TN)
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management . Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as ... experience. The platform will be used to create experiences for PagerDuty admins, incident responders and stakeholders alike. In this role, you'll work with UX… more
- PagerDuty (Nashville, TN)
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management . Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as ... day including IDPs (eg Backstage), IDEs, chat tools, project management systems, and more. You'll play a key technical...viable. **Important note: While this role is posted as remote , candidates who are located near one of our… more
- Alight (TN)
- …by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing ... support + Work as shadow on call support + Major Release migration support. + Managing and tracking JIRA...and tracking JIRA tickets. Doing RCA. + Common SNOW Incident Diagnostic Techniques and monitoring **Work Environment** + This… more
- Oracle (Nashville, TN)
- …innovation. * Experience with observability tools (eg, Grafana, ELK stack) and incident management processes. * Background in building automation for ... complex challenges in distributed systems, high-availability computing, and operational excellence. Major focus areas of software maintained by the team include: +… more
- PagerDuty (Nashville, TN)
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management . Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as ... Using machine learning and event-driven automation, it detects anomalies and triggers incident workflows to mobilize human responders and specialized AI agents. In… more
- Vanderbilt University Medical Center (Nashville, TN)
- … incident response. + Facilitate communications & notifications during major incidents (critical application outages). + Other duties as assigned **TECHNICAL ... to guarantee 100% uptime for all systems. Additionally, the Lead Specialist provides remote hands support for any requests requiring actions throughout all of the… more