- Lumen (Nashville, TN)
- …Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to ... any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems,...+ 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success… more
- GovCIO (Nashville, TN)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Associate 's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant degree/certification in… more
- Cognizant (Nashville, TN)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- CAI (Nashville, TN)
- …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both… more
- Cayuse Holdings (Nashville, TN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using… more
- Cayuse Holdings (Nashville, TN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and… more
- Robert Half Technology (Nashville, TN)
- Description Position Overview We are seeking a Help Desk Specialist / Client Support Technician to provide onsite technical support for end users. This role ... Qualifications + 1-2 years of experience in a help desk , desktop support , or technical support...+ Ability to work effectively in an onsite, fast-paced support environment + Associate 's Degree required Technology… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests. This role serves ... standards. **Qualifications** + HS Diploma or GED required + Associate Degree or higher in Information Technology, Computer Science,...field preferred + 2-4 years of experience in IT support , help desk operations, or technical customer… more
- H&R Block (Pulaski, TN)
- …work, and play, our door is always open. A Typical Day Joining us as an Associate Team Leader, you'll support a single retail office during tax season to ... customer experiences What you'll bring to the team + Support the Multi-Unit Team Leader, serving as an onsite...as necessary + Lead the office from the front desk , providing phone coverage and engaging with clients to… more
- CARMAX (Nashville, TN)
- …can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork ... associated with vehicle sales and support the functions of all store departments. By handling...customers and business partners + Maintain coverage at information desk and answer multi-line phone system **Learn and succeed… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …TN and requires full on-site. + Provide comprehensive Tier 1 Service Desk support , including incident intake, call management, initial troubleshooting, ... The Service Desk (Tier 1) Support Contractor will...years experience with bachelor's degree; 1+ year experience with associate 's degree; or 3+ years of relevant work experience… more
- GovCIO (Nashville, TN)
- **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be ... within the United States. **Responsibilities** **The Connected Device & Reconciliation Support Representative is responsible for supporting Veterans in accessing and… more
- Fresenius Medical Center (Knoxville, TN)
- …national projects related to the development of our staff + Ability to support all dialysis modalities **PURPOSE AND SCOPE:** Supports the training and education of ... + Utilizes appropriate educational venues and generational learning techniques to deliver, support , and evaluate training. + Partners in the implementation of action… more
- BAE Systems (Memphis, TN)
- **Job Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our ... achieve their missions. As a **Principal Tier 2 Remote Support Analyst** , you'll play a critical role in...knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53)… more
- Lowe's (Nashville, TN)
- …ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department + May participate in interviews and provide ... best practices for delivering outstanding customer service and accomplishing important support activities + Empowers others to make decisions while providing… more
- Public Consulting Group (Nashville, TN)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- Atrium Hospitality (Murfreesboro, TN)
- …and volunteer programs. **Job Description** **What You Will Do** + Lead the front desk team to deliver a warm, seamless guest experience that builds loyalty and ... with professionalism and empathy, ensuring timely resolution and follow-through. + Support financial goals by managing inventory, controlling costs, and optimizing… more
- Atrium Hospitality (Franklin, TN)
- …programs. **Job Description** **What You Will Do** + Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. + ... Coach, train, and motivate front desk associates-you're the team's go-to guru. + Handle guest...improve our company, our operations and the guest and associate experience. **Teamwork** Our associates are our family, and… more
- Publicis Groupe (Franklin, TN)
- …more about Publicis Re:Sources and the Publicis Groupe agencies we support at http://www.publicisresources.com/. **Overview** Are you a highly personable and ... fundamental facility operations. This position reports directly to the Associate Director of Facilities Operations for the South Region. **Responsibilities**… more
- First Horizon Bank (Knoxville, TN)
- …product service/operations. + One (1) to two (2) years of experience with Help Desk or equivalent technical support role. + Experience with online banking ... serving their customers one opportunity at a time. **SUMMARY** The Digital Technology Support Representative will be the second and final point of contact to handle… more