- BAE Systems (Memphis, TN)
- …clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 2 support for remote access and service ... IT solutions that enable our customers to achieve their missions. As a **Principal Tier 2 Remote Support Analyst** , you'll play a critical role in providing… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …taken, or installation activities and ensures timely resolution of issues. + Provides support to end users on a variety of moderately complex issues. Responds to ... telephone calls, email and personnel requests for technical support . + Applies diagnostic techniques to identify problems, investigate causes and recommend solutions… more
- Robert Half Technology (Nashville, TN)
- …+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical ... support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network… more
- Robert Half Technology (Nashville, TN)
- …currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- Robert Half Technology (Nashville, TN)
- …self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + Remote ... a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users… more
- Lumen (Nashville, TN)
- …medium-touch customer segments. **Work Location** WFH - any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support… more
- Oracle (Nashville, TN)
- …customer-reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical ... to knowledge sharing and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for this role. *… more
- BAE Systems (Nashville, TN)
- …related field (or equivalent experience) + 2 years of experience in Tier and IT support , with hands-on expertise providing initial troubleshooting for ... solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a critical role in providing exceptional IT… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- CVS Health (Nashville, TN)
- …Responsibilities Include: + Implementation of commercial actuarial rate reviews in ERNIE + Tier 2 technical support for underwriting/actuarial rating issues ... day. This position is with the Actuarial Rating Systems Support team and focuses on operational execution for our...Process improvement via SQL and Excel/VBA **Required Qualifications:** + 2 actuarial exams passed and pursuing ASA designation +… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk ( Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... is stationed at Oak Ridge, TN and requires full on-site. + Provide comprehensive Tier 1 Service Desk support , including incident intake, call management, initial… more
- Proven IT (Franklin, TN)
- …+ Bachelor's degree in Computer Science or combination of related experience and certifications. + 2 plus years of experience as Tier II. + Working experience in ... Tier II Engineer- Healthcare Franklin, TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply...opportunity to make a significant impact on healthcare technology support . Requirements Primary Responsibilities: + Advanced Technical Support… more
- Oracle (Nashville, TN)
- …a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a ... come to the right place. This role is a Tier 1 approver for Oracle Health for deals that...Medical, dental, and vision insurance, including expert medical opinion 2 . Short term disability and long term disability 3.… more
- HCA Healthcare (Nashville, TN)
- …operational changes to streamline operations and enhance service delivery + As clinically relevant, provides tier 2 and 3 customer support to the end users + ... Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny...**What qualifications you will need:** + Doctorate Degree + PGY- 2 Residency + 3 years of oncology pharmacy experience… more
- BAE Systems (Memphis, TN)
- …a Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero client, thin client, thick client, ... incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **117786BR** EEO Career Site Equal Opportunity… more
- Bayer (Knoxville, TN)
- …difference, there's only one choice.** **Radiology Account Manager - Central Region 2 ** **Radiology Account Manager - Central Region 2 -Territory** **PURPOSE** ... managers, procurement, and Value Analysis Committees; + Own sales objectives for mid- tier regional accounts, including revenue and gross margin, and contribute to… more
- Oracle (Nashville, TN)
- **Job Description** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving ... as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible… more
- Tractor Supply Company (Brentwood, TN)
- …service, maintaining employee records and supporting all HR Shared Services. This also includes Tier 2 HR-related issues, intake, and follow through on some Team ... Sr Rep, HR Customer Support **Overall Job Summary** This position is responsible...federal employment laws with moderate guidance from Manager, HR Support Center. + Interprets and ensures compliance with current… more