- Jobleads-US (Boston, MA)
- Smartly is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team in New York. As a Customer ... and solutions tailored to our key customers. As an Onboarding Manager at Smartly, you will Be...you prefer). Are able and willing to travel for customer onboarding & training sessions across North… more
- Jobleads-US (Boston, MA)
- …to ensure a seamless and comprehensive experience for our customers. A great Onboarding Manager is highly customer -focused, flexible, and results-driven. ... apply now to join our talented team. As an Onboarding Manager at Bynder, you will be...customer Identify potential upsell or expansion opportunities during onboarding by uncovering customer needs and sharing… more
- Jobleads-US (Boston, MA)
- …to ensure a seamless and comprehensive experience for our customers. A great Onboarding Manager is highly customer -focused, flexible, and results-driven. ... now to join our talented team. Role As an Onboarding Manager at Bynder, you will be...customer Identify potential upsell or expansion opportunities during onboarding by uncovering customer needs and sharing… more
- Stratasys (Waltham, MA)
- …such as onboarding , implementation, and targeted enablement. + **Lead customer onboarding , deep dive training, and nurturing engagements** to ensure ... Customer Success Manager Location: Waltham, MA,... Customer Success Manager Location: Waltham, MA, US Job ID: 54474...** Customer Success KPIs** + Number of strategic customer engagements (eg, onboarding calls, success reviews,… more
- Jobleads-US (Boston, MA)
- Case Manager (WC) [Seasonal], DLS Workers' Compensation This is a contractual role for 11 months At Amazon we believe that every day is still day one. We are working ... to be the most customer -centric company on earth. To get there, we need...amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave… more
- Commonwealth Care Alliance (Boston, MA)
- …the Vice Present, Business Development and Sales instED, the Sales Senior Manager this role is critical to instED's mission to deliver innovative, patient-centered ... care and exceed revenue targets. The Sales Senior Manager will drive strategic growth across new and existing markets, identifying and securing partnerships with… more
- iCIMS (Boston, MA)
- **Job Overview** We are seeking a strategic and experienced Manager , Project Management to lead a team responsible for orchestrating the successful delivery of ... to align teams around shared goals to ensure exceptional customer experiences. This is a people leadership role that... experience and the scalability of our services. As Manager , Project Management, you will drive alignment between teams,… more
- WuXi AppTec (Boston, MA)
- …**Job Requirements:** + Achieves assigned sales quota + Achieves assigned supplier and customer onboarding goals + Meets assigned expectations for profit margin ... **Overview** The Business Development Manager drives sales growth of assigned region in...supervisor + Point of contact for WuXi Biology and customer ; ensure communication channels; pro-actively identify areas of growth… more
- Jobleads-US (Boston, MA)
- …and ability to lead teams through change Build internal frameworks for manager effectiveness, onboarding , and internal mobility Management & Culture Direct ... collaboration, responsiveness, and operational excellence Define, model and foster a customer -service mindset within the People function Contribute actively to and… more
- BC Platforms (Somerville, MA)
- …tailored sales presentations to diverse audiences Ensure a high standard of customer service throughout the sales and onboarding process Collaborate with ... new and existing markets Research complex organizations to tailor solutions to specific customer needs and pain points Create compelling use cases and tactical plans… more
- Jobleads-US (Boston, MA)
- …Human Resources Director DEPARTMENT: Human Resources REPORTS TO: General Manager FLSA STATUS: Salaried/Exempt LEGENDS & ASM GLOBAL**Two powerhouse companies ... the training and development agenda. Develop a training curriculum, including customer service, safety, security and responsible alcohol policies, in conjunction… more
- Commonwealth Care Alliance (Boston, MA)
- …Account Manager will: + Lead provider servicing activities, including onboarding , orientation presentations, and ongoing education initiatives. + Serve as a ... strong partnerships and supporting process enhancements, the Senior Provider Relations Account Manager plays a vital role in helping CCA achieve its mission and… more
- Commonwealth Care Alliance (Boston, MA)
- …Lead ongoing communication efforts, working closely with Provider Communications Manager , to keep providers informed of organizational objectives, regulatory ... Collaboration - Work closely with network contracting, credentialing, claims, IT, customer service, compliance, and quality teams to address provider needs and… more
- Renaissance (Boston, MA)
- …with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and ... : East Strategic Accounts **In this role as a Customer Success Manager , you will:** ** **...Strategize with sales, marketing and product teams throughout the onboarding , nurturing and renewal Customer Success journey… more
- JPMorgan Chase (Boston, MA)
- … customer journey by turning product insights into meaningful relationships. As a Customer Success Manager in Client Services, you will be a core contributor, ... developing and maintaining strong customer connections, understanding their unique needs, and ensuring our...our product delivers real value. Your proactive approach to onboarding , collaboration, and product evolution will help our customers… more
- Michaels (Nashua, NH)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - NASHUA, NH Deliver a customer centric shopping experience by managing and delivering...Notice (ASN) activities as needed + Assist with the onboarding of new Team Members + Train, observe, and… more
- ICP Group (Andover, MA)
- …America, Latin America, UK, Europe and the Asia Pacific region. ICP Group is seeking a Customer Care (CC) Manager to join our team. As part of the CC leadership ... to improve efficiency, build robust processes, and drive a best-in-class customer experience. This includes developing a structured onboarding program,… more
- SAP (Burlington, MA)
- …designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them through ... portfolio, managing customer retention, and driving value realization. + Receive onboarding in your local market with on-the-job training and mentoring by a… more
- ServiceNow, Inc. (Waltham, MA)
- …our purpose to make the world work better for everyone. **Role Overview ** The Customer Success Manager (CSM) is the primary point of contact and orchestration ... related to Impact features and benefits, depending on the customer 's Impact package. They drive customer interactions...'s business objectives, capabilities and success metrics. + Ensure onboarding completion via CS Guide team, and focus on… more
- Coinbase (Boston, MA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
