- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting ... USD $70,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6891/ service - desk - administrator /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6891_… more
- Ameresco (Framingham, MA)
- …for our customers. Position Overview: Ameresco has a new opportunity to for a Front Desk Administrator to join our team! In this role you will provide ... to net zero in the global energy transition. We are a trusted, full- service partner to public sector and government entities, K-12 schools, higher education,… more
- Boston University (Boston, MA)
- **ACADEMIC PROGRAMS ADMINISTRATOR , Metropolitan College** **Job Description** **ACADEMIC PROGRAMS ADMINISTRATOR , Metropolitan College** **Category** Charles ... the time of posting. **Position Type** Full-Time/Regular The Academic Programs Administrator is primarily responsible for managing processes related to course… more
- The MITRE Corporation (Bedford, MA)
- …Role & Responsibilities: + Incident and Request Management: Handle and resolve escalated service desk tickets, ensuring timely resolution of technical issues and ... and follow-up until resolution. + Monitoring and Reporting: Monitor system performance, service desk metrics, and ticket trends, providing regular reports to… more
- Boston University (Boston, MA)
- **SYSTEMS ADMINISTRATOR II, IS&T Systems Operations** **Job Description** **SYSTEMS ADMINISTRATOR II, IS&T Systems Operations** **Category** Charles River Campus ... and inclusive community. You will join as a Systems Administrator II where you will support a broad range...+ Serve as Level-2 technical support for the Help Desk . Support incident and problem management activities. + Provide… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... administrator disciplines. + Configure, monitor, and maintain AIX OS...tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix… more
- State of Massachusetts (Boston, MA)
- …skills and talents to serve our citizens. *_About the Role:_* The*Software Administrator and User Support Specialist*(Program Coordinator I) position assists the DOL ... production support mailbox and/or other technical help portals utilizing a customer service approach. * Participate in and learn DOL's Software Development Lifecycle… more
- State of Massachusetts (Boston, MA)
- … to the college community. * Support and manage software license servers and Service Desk operations, contributing to smooth delivery of technology services. * ... Active Directory, Azure/ Entra ID and Office 365 * Prior experience with service desk software. *Preferred Qualifications:* * Experience in Higher Education *… more
- Main Street Bank (Ayer, MA)
- …and transaction processing. + Adapts to various roles, including operating a Customer Service desk , lobby window, or drive-up services, as needed. + Maintains ... Time Salary Range $21.50 - $23.00 Hourly Job Category Customer Service Description Title:Personal Banker I FLSA Status:Non-Exempt Employment Status:Full Time, Part… more
- Deloitte (Boston, MA)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... software platforms + Certifications such as: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) (Security Incident… more
- Deloitte (Boston, MA)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... software platforms + Certifications such as: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) (Security Incident… more