- Teleperformance USA (Brownsville, TX)
- …of contact center day-to-day operations for inbound technical support and customer service support. This position is 100% onsite inBrownsville, TX.Workat ... and reporting for all center operations including call volume forecasting and staffing, client service ...and complex Excel functions Minimum of two years of call center management experience. Experience managing multiple… more
- Teleperformance USA (Houston, TX)
- …documentation of all clients' needs and deliverables to ensurea high levelof service delivery. Understand and oversee client contract specifications on a consistent ... Escalations Client requests outside of contract Process gaps causing client or customer impact causing potential risk. Ensure site strategies are aligned with… more
- Teleperformance USA (Brownsville, TX)
- …of directly related experience in an inbound contact center or face to face customer service or similar customer service role Effective, demonstrable ... Category : Customer Service /Support About TP TP is...Category : Customer Service /Support About TP TP is a global, digital...to support the overall team by assisting on the call center floor by answering questions Demonstrate… more
- The University of Texas Southwestern Medical Center (Dallas, TX)
- …to promote employee satisfaction, retention, and talent acquisition. Promotes a culture of customer service aimed at creating an optimal patient experience and a ... excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center , we strive to provide the best possible care, resources, and… more
- Ernst & Young Oman (Houston, TX)
- …manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) ... - HR Service Delivery. ServiceNow Certified Implementation Specialist - Customer Service Management. ServiceNow Certified Implementation Specialist - Field … more
- Skilz for Kids (Frisco, TX)
- …with KidStrong families that align with our core values and provide exceptional customer service . Oversee center -level initiatives ie center ... for sales, as well as delegating responsibilities to the center staff team, ie call drives, trial...speaking to parents/guardians regarding a variety of topics including customer service escalations Previous experience as a… more
- Veridian Service Partners (Dallas, TX)
- …& Conversion is responsible for designing, building, and scaling Veridian's inside sales and call center function from the ground up. This role owns the full ... Sales & Conversion Strategy Define and own Veridian's inside sales and call center strategy, aligning conversion execution with marketing demand generation… more
- TTEC Digital (Austin, TX)
- …and implement the Zoom Contact Center software. Technical experience with various call center technologies including Zoom Contact Center , IVR/ACD, VoIP, ... to client engagements. Designing, configuring and deploying Zoom Contact Center , WFM, QM, and AI solutions in customer...Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service … more
- Skilz for Kids (Atascocita, TX)
- …with KidStrong families that align with our core values and provide exceptional customer service . Oversee center -level initiatives ie center ... Responsible for sales, as well as delegating responsibilities to the center staff team, ie call drives, trial conversion, and event booking. Finalize sales and… more
- Christus Health (New Braunfels, TX)
- …New Braunfels (CSRH-NB), nestled in the heart of downtown New Braunfels, is a full- service , 94-private bed facility that continues to expand to meet the needs of New ... Innovative equipment and procedures are utilized, including an Outpatient Imaging Center , orthopedic and surgical services, rehabilitation, a renovated birthing … more
- Christus Health (San Antonio, TX)
- …care from diagnostics to open heart surgery, vascular lab, sleep center , emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, ... and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses...company philosophy and core values are evident in the service delivered to customers. Takes responsibility for seeking and… more
- Sprinklr (Austin, TX)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Mass Markets (Killeen, TX)
- …of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team ... of supervisors and drive performance across our customer service and sales operations. This role...best practices and performance management + Monitor and improve call center metrics, productivity, and service… more
- Mass Markets (Killeen, TX)
- …motivated individual and possess excellent communication skills, we need your help in managing call center customer service agents. While your team ... business services companies in the USA, with a strong call center footprint and operations that extend...a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.… more
- Mass Markets (TX)
- …the success of a globally expanding, industry-leading organization. Join our team as a Remote Call Center Customer Service Representative and help us ... + High school Diploma/GED + Previous experience in customer service or a call center environment. + Strong interpersonal and problem-solving skills. +… more
- Conduent (TX)
- …part of a culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support ... requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability… more
- Conduent (TX)
- …culture where individuality is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** Equipment ... requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability… more
- TEKsystems (Irving, TX)
- …detail and ability to learn quickly + Experience in: + Call center or customer service + Data entry + Financial services or account management ... degree required + 1-2 years of professional work experience + Strong customer service and problem-solving skills + Excellent communication skills + Attention to… more
- Mass Markets (Killeen, TX)
- …day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... business services companies in the USA, with a strong call center footprint and operations that extend...like you to manage and support a team of customer service agents working on a variety… more
- Bath Planet (San Antonio, TX)
- …and monthly quotas Qualifications: * Must have prior experience as a Call Center Manager * Exemplary customer service skills * Proficiency with ... Call Center Manager Creating a fresh... Call Center Manager Creating a fresh solution to bath...will have excellent computer and communication skills, management experience, customer service experience, be available to work… more
