- Home Depot (Austin, TX)
- …queues, and assign work to instructional design team members. Experience providing final quality assurance and sign-off on deliverables such as e-learning, VILT ... reports, Top Issues) + Assesses sets, communicates, and drives standards in quality , call handling, troubleshooting, and problem resolution best practices;… more
- MRC Global (Odessa, TX)
- …& Responsibilities** + Perform customer-related inspections, third-party inspections, and other quality assurance , procedures and control tasks. + Organizes, ... Nonconformance Database. + Communicate with warehouse managers or distribution center managers for daily workload. + Analyze material non-conformance effectively… more
- Williams Companies (Bay City, TX)
- …consistent manner while protecting the environment. With a focus on product quality assurance , process optimization, and environmental compliance, this role ... of our facilities, working alongside a dedicated team & Control Center . Responsibilities may include actuator/valve maintenance & inspections, preventive and… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Beacon Mobility (Houston, TX)
- …Conduct agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. * Monitor and report on agent activity, schedule ... Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **43081BR** **Extended Job Title:** Patient Call Center Representative **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Responds ... multi-line phones and various electronic means in a busy call center . Provides a positive first impression...upcoming visits. + Conduct outbound calls as part of quality assurance initiatives to ensure patient satisfaction,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …- Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience ... everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to...assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- Mass Markets (Killeen, TX)
- …service best practices and performance management + Monitor and improve call center metrics, productivity, and service quality + Foster a culture of ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting +… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound...clearly and effectively. + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting. +… more
- MD Anderson Cancer Center (Houston, TX)
- …for independent and proficient operation of all assigned MR equipment including quality assurance activities and collaborating with appropriate parties to ... of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation,...operation of a magnetic resonance (MR) scanner to provide quality images of patients for diagnostic purposes and performs… more
- MD Anderson Cancer Center (Houston, TX)
- …operation of all assigned nuclear medicine & hot lab equipment including quality assurance activities and collaborating with appropriate parties to resolve ... of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation,...Monday - Friday / 5:30a-6p varying shifts / rotating On- call for after hours, weekend and holidays* *Ideal Candidate… more
- Houston Methodist (Houston, TX)
- …and delegate work assignments; review and edit time cards for accuracy; conduct quality assurance audits; develop and implement quality improvement ... and adherence to practice standards. This position ensures optimal patient safety, quality outcomes, and customer service. Duties for this position may include the… more
- Two95 International Inc. (El Paso, TX)
- …in relationship to benchmark data relative to forecasting, staffing, quality assurance , training, call center technology, etc. 9. Prepare, deliver, ... , staffing and/or program initiatives. + Effectively manages in a fast paced call center environment with multiple teams. + Leads cross-functional activities and… more
- MD Anderson Cancer Center (Houston, TX)
- …for independent and proficient operation of all assigned MR equipment including quality assurance activities and collaborating with appropriate parties to ... of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation,...operation of a magnetic resonance (MR) scanner to provide quality images of patients for diagnostic purposes and performs… more
- Houston Methodist (Houston, TX)
- …consenting patients for research, and essentials for department operations ( Quality assurance /improvement, screening of patients, communicating efficiently with ... language. Communicates effectively with others to facilitate providing the highest quality service during every customer and patient encounter. + Uses peer-to-peer… more
- Houston Methodist (Houston, TX)
- …risk and identify and capture potential revenue opportunities. This position performs quality assurance , detailed claims analysis, and medical record reviews of ... claims are being billed to patients and third-party payers. Performs quality assurance . **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Proactively stays up-to-date… more
- Jacobs (Houston, TX)
- …MEP and structural disciplines. * Support construction administration, design reviews, and quality assurance across global projects. * Bachelor's or Master's ... the design and strategic evolution of our global data center portfolio. This role blends deep architectural expertise with...to 25% based on project and business needs. * On- call availability for critical design support or client engagements.… more
- MD Anderson Cancer Center (Houston, TX)
- …for independent and proficient operation of all assigned imaging equipment including quality assurance activities and collaborating with appropriate parties to ... of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation,...operate 24/7, including holidays. Supervisors and full-time technologists share on- call duties for nights, weekends and holidays to ensure… more
- MD Anderson Cancer Center (Houston, TX)
- …the radiologist if when gross pathological findings are discovered. -Responsible for quality assurance activities on technical equipment and collaborates with ... of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation,...-Functions within professional scope of practice to provide high quality care while working in a dynamic, complex team… more
