- Merck & Co. (College Station, TX)
- …patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the ... overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.This position covers Waco, TX; Killeen,… more
- Tiffany & Co. (Dallas, TX)
- …craftsmanship, timeless design and a dedicated commitment to corporate sustainability. Based in our Client Contact Center in Dallas, Texas, the Client ... contact the team for support and advice. The Client Advisor is responsible for delivering luxury best-in-class ...work in the United States on site **Preferred** + Contact Center experience, preferably retail + Luxury… more
- Mass Markets (Killeen, TX)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Dallas, TX)
- …of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates ... accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Capgemini (Dallas, TX)
- **Job description** **:** As a ** Contact Center Operations Executive** , you will be responsible for overseeing end-to-end customer engagement, ensuring seamless ... financial management, managing project execution, and ensuring timely delivery of contact center initiatives. **Key Responsibilities:** + **End-to-End Customer… more
- TIAA (Frisco, TX)
- … industry. Over 1600 current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course, ultimately arriving in entirely ... But this is so much more than a call center job. As a Financial Services Consultant,...well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is… more
- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Killeen, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... communication skills, we need your help in managing call center customer service agents. While your team...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Killeen, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Prime Therapeutics (Austin, TX)
- …career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager ... or operations including 1 year of account or relationship management/ client service delivery + 1 year leadership/people...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Kyndryl (Austin, TX)
- …C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and ... care management workflows. **Preferred Qualifications: ** + 15+ years' experience in contact center sales, consulting, services , or transformation… more
- Mass Markets (Killeen, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Dallas, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... center representatives to support inbound and outbound customer service and sales projects for a wide variety of...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Dallas, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Killeen, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Killeen, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Provides assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues ... to military service members and their families. Demonstrates expertise in handling...needs. + Educates participants on specialty program offerings, promote services , and demonstrate knowledge of military culture. + Conducts… more
- Mass Markets (TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- DXC Technology (Plano, TX)
- …projects/analysis- both internal and client facing + Lead and support contact center technology launches and upgrades representing the business with IT ... **Essential Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce Management team supporting multiple clients… more
- Mass Markets (TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
