- Mass Markets (Killeen, TX)
- … Technical Support Representativeto provide first-level support for technical issues in our contact center . You will assist customers ... High school Diploma/GED + 1-2 years of technical support or IT helpdesk experience in a contact center . + Strong knowledge of operating systems,… more
- Public Storage (Plano, TX)
- …Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on ... enhancements + ** Technical Leadership** : Apply deep expertise in contact center technologies to architect seamless integrations and support continuous… more
- Mass Markets (Dallas, TX)
- …customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME)...role, you handle inbound and outbound calls, helping to support customer service, technical support ,… more
- Humana (Austin, TX)
- …+ **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Amazon (Austin, TX)
- …product roadmaps . Drive continuous advancements and improvements within our data center electrical designs, and communicate technical direction to Sr. ... and operation of these complex technology programs. You prioritize your activities to support data center product development, identify and resolve problems and… more
- Mass Markets (Killeen, TX)
- …ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer sales interactions. It ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer sales interactions. It ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Charles Schwab (Southlake, TX)
- …for this role to work on site in the specified location(s). As a Specialist, Contact Center Software Development & Engineering role, you will be responsible for ... creating, maintaining, documenting & enhancing call, chat, and email routing flows for contact center business partners. The candidate in this role works on… more
- Mass Markets (TX)
- …a globally expanding, industry-leading organization. This position supports customer service, technical support , and customer sales interactions. This role ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Baylor Scott & White Health (Rowlett, TX)
- **JOB SUMMARY** The Contact Center Specialist 2, working under moderate supervision, responds to routine and escalated inbound phone calls, emails and electronic ... service requests. This may include, but not limited to, technical support , answering questions, registering new patients,...of the institution. May assists in training and mentoring Contact Center Specialist 1 staff. **ESSENTIAL FUNCTIONS… more
- Jabil (Austin, TX)
- …Remote How will you make an impact? - Jabil is seeking a Technical Program Manager focused on Datacenter Infrastructure Engineering and Manufacturing. This position ... to the transformative growth within the Intelligent Infrastructure Division. The Technical Program Manager, (TPM) role is responsible for coordinating deliverables… more
- USAA (San Antonio, TX)
- …**What sets you apart:** + Accomplished leader with expertise building a large contact center + Advanced technology skills using AI or IVR technology ... this position. + Provides executive leadership and guidance on technical matters and extends settlement authority within their process...in a contact center environment + Experience building, developing,… more
- Bank of America (Dallas, TX)
- …Operations) to provide resolution to client inquiries, issues, and technical support . **LOB Job Description:** First point of contact for inquiries received ... Sr. Service Specialist - CashPro & Technical Service Center Dallas, Texas **To...partners to provide resolution to client inquiries, issues, and/or technical support **Responsibilities:** + Receive and respond… more
- Baylor Scott & White Health (Garland, TX)
- **JOB SUMMARY** The Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to ... product and/or service requests. This may include, but not limited to, technical support , answering questions, registering new patients, scheduling healthcare… more
- Mass Markets (Dallas, TX)
- …customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a...entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in… more
- Molina Healthcare (TX)
- …Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... day off during the weekend)** **Job Summary** Provides customer support and stellar service to meet the needs of...general public * Assists agents with questions and escalated contact center communication channels and across multiple… more
- Mass Markets (Killeen, TX)
- …required, experience in customer service, technical support , inside sales, or back-office support in a contact center environment is a plus. To be ... and the company, providing over-the-phone customer service, sales, and technical support . We provide all new employees... support , inside sales, back-office, chat, or administrative support in a contact center … more
- Mass Markets (Killeen, TX)
- …required, experience in customer service, technical support , inside sales, or back-office support in a contact center environment is a plus. To be ... role, you handle inbound and outbound calls, helping to support customer service, technical support ,... support , inside sales, back-office, chat, or administrative support in a contact center … more
- Amazon (Austin, TX)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more