- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... operating rhythm for Kalkomey's Customer Experience organization. This role is ideal for someone who thrives in a fast-paced, high-volume environment and leads… more
- PennyMac (Carrollton, TX)
- …homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of Customer Experience… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Conroe, TX)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - HSTN-CONROE, TX (1324) Deliver a customer centric shopping experience by managing...work evenings and weekends. This is a part time manager position. + Assist Store Manager in… more
- American Airlines (Dallas, TX)
- …and training for the system with emphasis on continuous improvement of the customer experience and accessibility **All you'll need for success** **Minimum ... * 3 years experience in Airports and/or Reservations environment * Experience with airline and customer policy/procedure analysis and development **Preferred… more
- AbbVie (Austin, TX)
- …AbbVie Company Job Description Responsible for the comprehensive end-to-end customer experience strategy, the Educational Experience Manager will play an ... and onboarding strategies, and a passion for creating positive customer experiences. The Educational Experience Manager...for creating positive customer experiences. The Educational Experience Manager will report to the Associate… more
- AbbVie (Austin, TX)
- …the comprehensive end-to-end customer experience strategy, program coordination, and customer support, the Program Experience Manager will play an ... high level of program satisfaction. In addition, the Program Experience Manager will oversee the facilities and...ensure overall program excellence. Responsibilities: + Support the end-to-end customer experience for the AMI Training Center… more
- DXC Technology (Plano, TX)
- …and automate highly complex middle- and back-office business processes while enhancing customer experience . **Position Summary** The ** Manager - CyberLife** ... Technology Stack** , driving new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our customers… more
- Coinbase (Austin, TX)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- American Airlines (Austin, TX)
- …job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by ... efforts in creating a safe, reliable operation while delivering an elevated customer experience . **What you'll do** + Drives operational excellence + Creates an… more
- Capital One (Plano, TX)
- …case trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One ... of each line of committed code. As a Product Manager on the Developer Experience team, you'll...proven track record of investing in products to reduce customer support efforts. + Experience in managing… more
- Valmont Industries, Inc. (TX)
- …solutions according to customer needs and improve the entire customer experience . The Senior Strategic Account Manager plays a critical role in building ... structures + Experience in sales and providing solutions based on customer needs + Strong communication and interpersonal skills with aptitude in building… more
- Coinbase (Austin, TX)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Nordstrom (Prosper, TX)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Compass Group, North America (The Woodlands, TX)
- …you enjoy providing outstanding customer service? Working as the Patient Experience Manager , you will be recognized for those efforts! Responsibilities ... experience preferred + At least three years of demonstrated experience in customer service operations + Good coaching and on the job training skills… more
- Fujifilm (Austin, TX)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- DXC Technology (Plano, TX)
- …business processes middle and back offices- while facilitating customer experience transformation **Role Overview** The Senior Manager , Account Executive - ... Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we...a related field. + Relevant certifications: + Certified Account Manager (CAM) + Certified Strategic Account Manager … more
- Toyota (Plano, TX)
- …what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. ** Manager Treasury Systems and ... Financial Services' Treasury Systems Team is seeking a passionate and highly motivated Manager , Treasury Systems and Processes. In this pivotal role, you will lead… more
- Capital One (Austin, TX)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Hawkins, TX)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more