- CVS Health (Austin, TX)
- …+ Reduce call center volume + Advance competitive positioning **Position Summary** As the ** Customer Experience Strategy Manager ** , you will play ... (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across...Qualifications** + 5+ years of experience in Customer Experience , Product Management, Strategy ,… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- Sysco (Houston, TX)
- …to shape how insights inform Sysco's pricing, merchandising, supply chain, and customer experience strategies. This position requires close collaboration with ... **Job Summary** The Director of Analytics Strategy & Product Manager will define...field preferred. ** Experience ** + 8+ years of experience in analytics, strategy , or product management… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** **Channel Strategy Manager - Large Format** The Channel Strategy team leads strategic planning and execution for all channels and ... customers. As a Channel Strategy Manager for Large Format, you will...an accredited university; MBA preferred + 5+ years of experience in Retail Buyer, Customer Sales, Commercial… more
- Vistra (Irving, TX)
- …that are currently available and apply online. **Job Summary** The Senior Manager , Pricing Strategy & Competitive Intelligence leads go-to-market pricing and ... **Education, Experience , & Skill Requirements** + 8-10 years significant professional experience in a strategy , pricing or consulting role; 10+ years… more
- ServiceNow, Inc. (Houston, TX)
- …we pursue our purpose to make the world work better for everyone. As a **Pricing Strategy Manager ** , you will lead and advise on strategic Pricing and Packaging ... + 3+ Years of Pricing Strategy , Product Management, GTM or Business Strategy experience in a technology or consulting firm + Strong proficiency with… more
- PNC (Dallas, TX)
- …development, performance monitoring and implementation. + Oversees the monitoring of fraud customer experience and fraud trends and develops countermeasures to ... to contribute to the company's success. As a Fraud Strategy & Analytics Manager within PNC's Technology...sets priorities for the team. Ensures fraud strategies balance customer experience , fraud/loss mitigation and operational expenses.… more
- Cisco (Austin, TX)
- …and guardrails for launch workstreams; ensure consistent narrative, sequencing, and customer experience across touchpoints. * Manage strategic initiatives: Act ... * Previous experience with global Tier One launch or event strategy * Demonstrated success in shaping market perception and influencing industry analysts,… more
- OneMain Financial (Irving, TX)
- …+ Design, recommend, document, and execute consumer underwriting, product, channel and/or customer experience strategies to improve our lending portfolio + ... ** Manager , Credit Strategy for Auto Finance...frameworks based upon various supporting analyses and research including customer segmentation, competitive analysis, underwriting models, and historical performance.… more
- Cognizant (Dallas, TX)
- **Program Manager with Al Strategy exp (Remote)** **_Position Description:_** The Cognizant Automation practice focuses on providing Robotic Process Automation, ... offerings. We are seeking an Engagement Lead / AI Strategy Lead to help our clients harness the power...to manage the automation delivery for a North America-based customer . This role will be accountable for establishing, sustaining… more
- PNC (Dallas, TX)
- …valued and have an opportunity to contribute to the company's success. As a Strategy & Planning Manager Senior within PNC's Data and Automation Artificial ... serve. We are all united in delivering the best experience for our customers. We work together each day...Birmingham-AL. Job Responsibilities * Drive near-term and long-term AI strategy * Partner with business stakeholders and provide technical… more
- Amazon (Dallas, TX)
- … strategy , finance, business development, or other related fields experience - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, ... and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology,...and help us grow. AWS Sales is seeking a Strategy & Operations Leader to align and support all… more
- American Airlines (Dallas, TX)
- …content stakeholders to scale their efforts without sacrificing quality. By aligning content strategy with business goals and customer needs, you will help shape ... priorities. **What you'll do** + Own and evolve editorial and content strategy and collaborate with cross-functional teams to ensure content aligns with broader… more
- PNC (Dallas, TX)
- …an opportunity to contribute to the company's success. As a Portfolio Analyst & Strategy Manager Senior within PNC's Technology organization, you will be based ... serve. We are all united in delivering the best experience for our customers. We work together each day...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- RTX Corporation (Richardson, TX)
- …Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From ... strategies in partnership with the Digital Technology (DT) Business Relationship Manager (BRM) to accelerate digital transformation within the business. This is… more
- US Tech Solutions (Austin, TX)
- …Overview:** + We are seeking a highly organized and process-driven Business Program Manager - Operations Strategy & Partner Delivery to support key operational ... of Excellence (CoE) team operates at the intersection of Client's Cloud Customer Care and partner delivery teams, driving partnership enablement and delivery… more
- Wells Fargo (Irving, TX)
- …deliver impactful omni-channel experiences and measurable business outcomes. The Lead Product Manager will manage key business and customer metrics, oversee ... Managers to support the Platform Transformation Platform & Client Migration Strategy teams, driving execution and product enablement across the Global Payments… more
- HP Inc. (Spring, TX)
- …complex strategic supply chain projects. The role leads supply chain strategy development, consults with business executives on high-level supply chain issues, ... and provide input into new process capability requirements, driving an improved implementation experience and high adoption rate. + Acts as a key advisor to senior… more
- Deloitte (Dallas, TX)
- …Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, ... and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills, including...volume of complex tasks within a given timeframe + Experience in writing and reviewing scope of work documents… more
- General Motors (Austin, TX)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager...implementation. **Key Responsibilities** + Define and evolve GM Energy's customer experience strategy aligned to… more