- SAP (Allen, TX)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to ... **What You'll Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to: + Successfully complete a 10-month learn-apply program,… more
- Renaissance (Austin, TX)
- …working with them to ensure they experience the most value possible along the way. As a Customer Success Manager ( CSM ) at Renaissance, you are a part of ... : East Strategic Accounts **In this role as a Customer Success Manager , you will:**... Managers at Renaissance are brought in as a CSM I, II, or III that is commensurate with… more
- Intuit (Plano, TX)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager ( CSM ) Leader at Intuit, you are at the helm of ... shaping the future of customer success . This isn't just about managing...performance metrics to enhance the efficiency and effectiveness of CSM teams. + Act as a strategic partner between… more
- IBM (Austin, TX)
- **Introduction** A Customer Success Manager Intern ( CSM ) focused on IBM solutions means a career where you're helping clients fully realize the value of ... IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist...people skills often associated with this position, in this CSM intern role, you will work closely with customers,… more
- IBM (Austin, TX)
- **Introduction** A Customer Success Manager Architect ( CSM ) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role...people skills often associated with this position, this AI CSM role is specialized in data science, generative AI,… more
- NTT America, Inc. (Austin, TX)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... success of the most critical and complex customer accounts. In this role, the Principal CSM...team, they serve as a thought leader within the Customer Success department, contributing to process improvements… more
- Proofpoint (Houston, TX)
- …as a security partner. **The Role** Proofpoint is seeking a dynamic and results-driven Senior Manager of Customer Success Managers to lead our Customer ... In this role, you will oversee a team of Customer Success Managers (CSMs) to ensure our...accountability. Set clear performance goals and metrics for the CSM team and conduct regular performance reviews. + Develop… more
- Intuit (Plano, TX)
- **Overview** At Intuit, our Customer Success Managers (CSMs) are trusted advisors, dedicated to helping our mid-market customers achieve success with Intuit ... (Sales, Support, Product) to resolve issues efficiently. + Monitor key customer success metrics, such as health scores, usage trends, and retention indicators,… more
- MongoDB (Austin, TX)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the account Account Planning and...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- Vestis Services (Lubbock, TX)
- **Description** **JOB SUMMARY** A Customer Service Manager ( CSM ) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her ... Team of CSR'S. As needed to meet business demands, CSM will be required to hold Commercial motor vehicle... service representative for assigned service area. Works with Customer Operations Manager , General Manager /Branch… more
- Amazon (Dallas, TX)
- …AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing ... and delivering solutions. As a Sr. Engagement Manager , you will collaborate across roles to understand..., you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will… more
- Amazon (Dallas, TX)
- …AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing ... and delivering solutions. As a Sr. Engagement Manager , you will collaborate across roles to understand..., you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will… more
- Amazon (Austin, TX)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Dallas, TX)
- …Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Dallas, TX)
- …Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Austin, TX)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Leidos (San Antonio, TX)
- …of our diverse and talented people who are dedicated to our customers' success . We empower our teams, contribute to our communities, and operate sustainably. ... at Joint Base San Antonio. This position will support both internal and customer -facing projects involving the growth and sustainment of an enterprise service desk… more
- RTX Corporation (Richardson, TX)
- …multi-business teams, collaborating at all levels of the Enterprise to ensure project success and satisfied stakeholders. The Project Manager will employ a ... (ES) is looking for a highly motivated, business-focused Digital Technologies (DT) Project Manager to join our Program Management Office (PMO). The PMO is part of… more
- Concentrix (Austin, TX)
- Job Title: Senior Technical Delivery Manager Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. ... providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic… more
- Logitech (Austin, TX)
- …departments, including CSM , SE, and HQ resources to deliver elite customer experience. + Assist in maintaining strong relationships with key channel partners in ... to support a hybrid/remote work culture.** To ensure stellar customer service and care, this is a full-time role...this growth. We are looking for a **Territory Account Manager ** in Texas. In this role you will drive… more