- Otsuka America Pharmaceutical Inc. (Austin, TX)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- ISC2 (Austin, TX)
- …of Enterprise Applications + Web Analytics & Tagging Lead + Community & Engagement Platforms Owner + Provide mentorship and technical guidance across assigned ... of our successes. Learn more. **Position Summary** The Senior Director of Digital Platforms will lead the...experimentation and implementation of AI use cases related to customer experience, reporting, and engagement + Collaborate… more
- Coinbase (Austin, TX)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Teradata (Austin, TX)
- …user experiences powered by modern web technologies and AI-driven design. As the Senior Director of User Platforms , you will: + Lead and inspire the Console ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What you… more
- Wolters Kluwer (Coppell, TX)
- …operational oversight of the organization's Governance, Risk, and Compliance (GRC) platforms . This role ensures that security, risk, compliance, and audit processes ... register generation and alignment with organizational units. + **Stakeholder Engagement ** : Collaborate with information security, IT, compliance, operations, and… more
- UKG (Austin, TX)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- SCI Shared Resources, LLC (Houston, TX)
- …that each digital product enables the customer journey. Build KPIs for customer engagement touchpoints to measure value delivered. + **Define, Measure, and ... possibilities of joining a Great Place to Work! The Director , Customer Experience is responsible for implementing...and standardize user interfaces, experiences, and journeys across the customer engagement spectrum. Identify and develop … more
- Molina Healthcare (TX)
- …Ensure high reliability, availability, and performance across all communication and engagement platforms . + Implement observability, automation, and AIOps ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational...authentication, and data privacy controls across all communication and engagement platforms . + Partner with Security and… more
- Lumen (Austin, TX)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... translating complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey. **Location** This… more
- Humana (Austin, TX)
- …, Product Management Conceives of, develops, delivers, and manages products for customer use. The Director , Product Management requires an in-depth understanding ... put health first** Humana's Product organization is seeking a Director of Product Management with deep knowledge of the...Market Insights** + Stay ahead of industry trends in customer data platforms , personalization, and marketing technology.… more
- Houston Methodist (Houston, TX)
- …efficiency to accomplish strategic and operational objectives. In addition, the Sr Director position is accountable for employee engagement , adequate staffing ... At Houston Methodist, the Sr Director Case Management position is responsible for providing...goal for department turnover and/or system metrics on employee engagement indicators. + Provides leadership and communication to maintain… more
- 7-Eleven (Irving, TX)
- …The role bridges marketing strategy with cutting-edge technology implementation to enhance customer engagement and drive business growth through advanced CRM ... fuel rewards offerings. + Drive the integration and optimization of key marketing platforms including Salesforce Marketing Cloud, Customer Data Platforms … more
- USAA (San Antonio, TX)
- …oversight for the design and governance of audience creation within technology platforms , ensuring alignment with enterprise engagement objectives. + Serves as ... and/or developing high-performing teams required. + Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- The Associate Director , Congress and Medical Education Strategy & Execution is responsible for executing and contributing to the global medical strategy and tactical ... across the diverse Rare Disease portfolio. This role leads scientific engagement through impactful congress planning & execution educational programs, and… more
- JPMorgan Chase (Plano, TX)
- …ensuring consistency, efficiency, and effectiveness in driving brand growth and customer engagement . The ideal candidate will have demonstrated expertise ... (including deposits, cash management, and payment processing). As the Marketing Strategy Director of Luxury Brands within Chase Auto, you will bridge the gap… more
- Acxiom (Austin, TX)
- …modern, privacy-safe data ecosystems that power marketing, analytics, segmentation, and customer engagement . You'll collaborate with clients across industries to ... that connect offline, digital, and partner-sourced identifiers to enable unified customer views and personalized engagement . + Collaborate with **analytics… more
- FranklinCovey (Austin, TX)
- …schools and institutions. To learn more, visit franklincovey.com **Title:** Director of Engineering - FranklinCovey Enterprise **Payroll Title:** Director ... AI Coach **Job Summary** FC is seeking a hands-on Director of Engineering to lead multiple product teams building...multiple product teams building the learning experiences and enterprise platforms that power our clients' behavior change at scale.… more
- Merck (Austin, TX)
- …publication. **Additional Skills:** Adaptability, Business Acumen, Clinical Trial Support, Customer Engagement , Decision Making, Diversity and Inclusion (D&I), ... **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, PhD,… more
- HP Inc. (Spring, TX)
- …success metrics, including: + Pipeline influence & deal velocity + Account engagement scores + Marketing-attributed revenue + Customer expansion and retention ... Marketing (ABM), and we're looking for a trailblazing Senior Director to lead this transformation. In this role, you...and execute ABM programs that drive revenue growth, strengthen customer relationships, and position HP as a best-in-class leader… more
- PagerDuty (Austin, TX)
- …and pricing models. + Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact ... a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to...features and agents by evolving our data and agent platforms . + Expand our AI ecosystem through partnerships and… more