- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- ManpowerGroup (Irving, TX)
- …excellent communication skills, which will align successfully in the organization. **Job Title:** IT Desk Support **Location: Irving, TX** **Pay Range:** Up ... Our client, a leading organization in the IT support industry, is seeking a...+ Experience with Active Directory, Office 365, and remote support tools. + Excellent communication and customer service… more
- Berkshire Hathaway Automotive (Irving, TX)
- … IT Help Desk Technician is responsible for providing quality technical support and customer service to all customers of the Berkshire Hathaway Automotive ... Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join...Center Technician. * 1+ years of experience providing Customer Service and support via phone or in… more
- TEKsystems (Dallas, TX)
- …to end users for basic incident resolution and requests reported to the MV IT Service Desk . Responsibilities include initial assessment, triage, research, ... Description MV Transportation is seeking a Service Desk Analyst to provide on-site support and...in Remote Management Tools. * Good communication and customer service skills. * Any relevant IT certification… more
- CAI (Austin, TX)
- …Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- Boardwalk Pipeline Partners (Houston, TX)
- …DESCRIPTION: The job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In ... issue or service request, including categorization and priority into the IT service desk tool + Provide remote access/VPN support + Provide "how to"… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- Republic Finance, LLC (Plano, TX)
- …are seeking a diligent and customer-focused Service Desk Associate to join our IT support team. This role involves handling IT support requests, ... team efficiency by documenting resolutions and step-by-step troubleshooting in Service Now knowledge base. + Support and... support . + Prior experience in a help desk or IT support role.… more
- GovCIO (Austin, TX)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active...**Qualifications** + High School with 3 - 6 years IT support (or commensurate experience) + Active… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service ... Desk Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside … more
- TEKsystems (Canyon Lake, TX)
- Job Title: Service Desk Technician Location: Canyon Lake, TX 78132 Duration: 6-month contract-to-hire Pay Rate: $20-$25/hour Workplace Type: On-site ... background AND drug screening Overview: We're looking for a Service Desk Technician to provide Level 1...replacements + Set up and configure new systems + Support project-related IT tasks as needed Qualifications:… more
- TEKsystems (Austin, TX)
- …enterprise-level IT support team in Austin! We're seeking a mid-level Service Desk Analyst with strong customer service and technical troubleshooting ... Job Title: Service Desk Analyst Location: Austin, TX...Key Responsibilities: + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and applications… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- **Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift)** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San ... system. . Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service delivery....programs \#CGIFederalJob \#LI-RT1 **Skills:** + Call/Contact handling + Help Desk / IT Services + Local Problem Management +… more
- Systems Engineering Solutions Corporation (Austin, TX)
- …or related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User ... second-level technical support for escalated incidents and service requests from Tier 1 Help Desk ....if no degree + . 3+ years of progressive IT support experience, including Tier 1 and… more
- Insight Global (Austin, TX)
- …someone reliable, hardworking, and self-sufficient who can start immediately. The Help Desk Technician provides technical support and assistance to end-users ... the first point of contact for troubleshooting and resolving IT -related problems, ensuring minimal disruption to business operations. Day...Skills and Requirements 2-5+ years of experience in Help Desk or Technical Support . Experience using a… more
- DR Horton, Inc. (Arlington, TX)
- …a *_Help Desk Specialist I_*. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT ... related issues * Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software...to four years related experience and/or training in an IT support environment * Must have basic… more
- US Bank (Irving, TX)
- …Help Desk Specialist with problem resolution and strong customer support experience to contribute toward the success of our technology initiatives. Provides ... resolve issues. Understands and desires to meet individual and Service Center goals. Mentors team members to broaden team...2 years' experience with providing effective and efficient real-time support for a variety of desk -top technology… more
- Growth Ortho (Austin, TX)
- …include scheduling procedures and office appointments, reception, bookkeeping and other clerical support duties with emphasis on customer service . This position ... b>Orthopaedic Specialists of Austin is hiring a full-time Front Desk Associate for our Registration department in Austin, TX. As a Front Desk Associate… more
- Insight Global (San Antonio, TX)
- …solutions in San Antonio, TX. The Help Desk Analyst will provide frontline IT support for all locations worldwide, handling both on-site hardware issues and ... Skills and Requirements - High school diploma or equivalent. - 3+ years of IT support experience, including Level II troubleshooting. - Hands-on experience with… more
- ProSphere Tek (San Antonio, TX)
- **Overview** Planned Systems International (PSI) is an an Enterprise IT services company seeking a NIPR Help Desk Specialist. US Army North (USARNORTH) conducts ... Multi Domain Operations (MDO) in support of NORTHCOM to detect, deter, and defeat threats...access to classified information. + 3+ years experience supporting IT Help Desk + Experience using ServiceNow… more