- BAE Systems (Fort Worth, TX)
- …Other incentives may be available based on position level and/or job specifics. ** Level 2 Technical Support Analyst** **118365BR** EEO Career Site ... work environment. If you are a motivated and skilled technical support analyst looking for a new...Experience, & Skills** **Required Education, Experience, & Skills** + 2 years of experience with Bachelor's degree in Computer… more
- EchoStar (Plano, TX)
- …**Key Responsibilities:** + Lead, mentor, and manage a team of Level 2 Advanced Technical Support Specialists, including performance reviews and ... This role will be empowered to manage an IT technical support team responsible for real time...will vary based on factors such as qualifications, skill level , and competencies; compensation is based on the role's… more
- SHI (Austin, TX)
- …**Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a wide variety of ... from end-users across the organization, covering hardware, software, and application support . + Independently interpret, diagnose, and resolve technical issues… more
- CAI (Lufkin, TX)
- …apply now. **Job Description** We are looking for a **Service Desk Analyst II** to provide Level 2 technical support and assist with IT-related tasks for ... and courteously to all service requests and areas of the business entities + Provide Level 2 technical support to over 14,500 staff using Dameware and… more
- Lockheed Martin (Fort Worth, TX)
- **Description:** You will be aF\-16 Flight Manual Technical Writer \- Level 2 \. **What You Will Be Doing** As an F\-16 Flight Manual Technical Writer \- ... Level 2 you will be authoring technical manual for the sustainment of F\-16 Flight Series Technical Orders typically including, but not limited to: \-… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...development teams to work on issues escalated to Tier 2 . + Adhere to the defined incident management, problem… more
- Oracle (Austin, TX)
- …Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager - Rack Level Protection. Oracle's Global Physical ... OF DECISIONS, AND DEGREE OF SUPERVISION:** Serving as the global functional and technical authority for rack- level security, you will set and execute strategy,… more
- Resideo (Irving, TX)
- …which requires a commitment and ownership level beyond that of a traditional technical support role. This role is suited for an individual with a minimum ... network installation and configuration experience, or a minimum of 2 years of ADI technical support experience accompanied by required internal network… more
- Resideo (Irving, TX)
- …vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role. This role is ... suited for an individual with a minimum of 2 years of Control4 installation and programming experience who...primary technical resource for Control4 customers, delivering expert- level support for **installation** , **configuration** ,… more
- Jack Henry & Associates (Allen, TX)
- … Technical Services Team consists of Technical Support Engineers, Technical Support Representatives, and 2 Supervisors that handle all escalated ... Technical Support Representative III: Complementary Solutions...enter keys to toggle section visibility JobID 16325 Position Level Individual Contributor Team Implementation & Support … more
- Dorsey & Whitney LLP (Dallas, TX)
- …for TSC, PC Maintenance, Lan/Wan, Telecom and Network Services and A/V departments. - Provide Level I and II technical support for desktop operating system ... 10), computer hardware, printers and related peripherals. - Provide Level I and II technical support...up to approximately 75 pounds. Preferred: - At least 2 years of experience supporting Windows 10 operating system,… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS ... may include, but are not limited to:** + Provides senior- level leadership and strategic direction for the Defense Health...delivery of advanced knowledge management training programs for both technical and non- technical personnel. + Stays at… more
- Palo Alto Networks (Plano, TX)
- … technical assistance in high-pressure situations. **Your Impact** + Offer advanced- level technical assistance to our Public Sector customers, ensuring prompt ... note this is a swing shift position (Working Hours 2 :00pm - 11:00pm Central Time) **Your Career** You will...isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best… more
- Oracle (Austin, TX)
- …ie, demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) **Responsibilities** Oracle provides the world's ... Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion… more
- Jack Henry & Associates (Allen, TX)
- …problem cannot be resolved directly by first- level resources. + Provides technical assistance to customers. Provides support to customers/users if product ... Technical Support Engineer III General information...enter keys to toggle section visibility JobID 16442 Position Level Individual Contributor Team Technology Solutions & Svcs Working… more
- Oracle (Austin, TX)
- …support activities according to product support strategy and model. Provide expert- level troubleshooting and technical support for Oracle's Big Data ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- ASM Global (El Paso, TX)
- …+ Responsible for both level 1 phone support and level 2 desktop support solving technical problems that arise within and around the general ... campus. + Identify, diagnose, and resolve technical support problems on equipment, systems, and...EXPERIENCE + High School diploma or GED required. Two ( 2 ) years of college coursework preferred but not required.… more
- Pegasystems (Houston, TX)
- Technical Support Engineer Job Category: Client Support Location: US - Texas - Remote **Meet Our Team:** We are the face of Pega. We provide world-class ... You'll Do at Pega:** + You will provide world-class technical support for Pega's products. + You...West Coast hours when needed. **What You've Accomplished:** * 2 + years application product development or support … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, ... and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand… more
- Charles Schwab (Westlake, TX)
- …the status quo" and transform the finance industry together._ The **CS&S Client Technical Support Associate** responds to tier II escalated technical ... of website, systems and accounts. Our goal is to support the one call resolution, while still providing a...proven listening skills, and the ability to effectively communicate technical trouble shooting steps in a detailed, well-organized manner… more