- Liberty Utilities (Hawkins, TX)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Oracle (Austin, TX)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you...topics into compelling, audience-appropriate narratives. * Ensure consistency in voice , tone, and brand across all customer -… more
- Amazon (Austin, TX)
- Description We are looking for an experienced insights professional to lead the WWGS Consumer Insights team and serve as a thought leader in aiding the ... development of customer -centric, omnichannel business strategies. The ideal candidate will have...Key job responsibilities * Leadership of a team Consumer Insights researchers * Share insights with L10+… more
- Toyota (Plano, TX)
- …businesses that may require BEC operational support. Reporting to the Business and Consumer Insights Kaizen Manager , the person in this role will support the ... brands is looking for a passionate and highly-motivated Business Insights Analyst - BEC. The primary responsibility of this.../ BS degree or equivalent finance/ business and/ or customer service/ center experience + Voice of… more
- Coinbase (Austin, TX)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- Intuit (Plano, TX)
- …understand pain points, and translate insights into action. + Act as a customer advocate to ensure voice -of- customer is integrated into product and ... Atlanta & Tucson preferred. **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager ** to lead a team at the forefront of our… more
- Airtable (Austin, TX)
- …applications that connect their organization and drive outcomes-no code needed. As a Scaled Customer Success Manager , you will work with a wide range of ... quarter over quarter. What you'll do As a Scaled Customer Success Manager , you will be responsible...of our customers and business + Serve as the voice of the customer internally by engaging… more
- Meta (Austin, TX)
- …Marketing (BPM) is seeking a Program Manager who is passionate about customer insights , testing, launching, and scaling Meta's newest business and marketing ... development by integrating the voice of the customer into our product marketing flywheel, leveraging insights...and you excel at distilling complex ideas into actionable insights . **Required Skills:** Program Manager , Product Immersion… more
- Sabre (Dallas, TX)
- …structure, tools, and governance. * Monitor inclusion and belonging sentiment using engagement insights and feedback loops. * Manage the Voice of the Employee ... properties across 174 countries. Celebrated for our innovative and customer -centric approach, we deliver integrated platforms for distribution, reservations,… more
- Oracle (Austin, TX)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Sage (Austin, TX)
- …functional requirements with clear business outcomes and usability goals. * Act as the voice of the internal customer - understanding how sales, marketing, and ... RevOps Product Manager Job Description: We're looking for a RevOps...measure, forecast, and manage performance across Sales, Marketing, and Customer Success. You'll partner with developers, data experts, and… more
- Realtor (Austin, TX)
- …real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite ... **(R)** , this is the role for you. Join us as our newest **Product Manager ** and continue to Love Your Career at **Realtor.com** **(R)** , Realtor.com 's Concierge… more
- Kalkomey Enterprises, LLC (Austin, TX)
- …you'll own the end-to-end e-commerce funnel, using data-driven experimentation, and customer insights to deliver exceptional user experiences. You'll partner ... revenue growth. + Identify new growth opportunities by combining customer insights , data, and market trends. Own...finance to deliver quality products on time. Champion the Customer & Market + Serve as the voice… more
- Oracle (Austin, TX)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- ActiveProspect, Inc. (Austin, TX)
- …regularly with customers to uncover pain points and opportunities. + Translate customer insights into actionable strategies and feature development. + Stay ... define pricing, packaging, and monetization strategies for your domain. Customer & Market Insights + Maintain a...technology advancements influencing the lead ecosystem. + Ensure the voice of the customer is central to… more
- Wolters Kluwer (Coppell, TX)
- …Kluwer Tax & Accounting division is seeking a strategic, commercially minded, and customer -focused Senior Product Manager to drive the product strategy, roadmap, ... success of our Tax Solutions portfolio. The Senior Product Manager plays a critical leadership role where you will... Customer , Usage & Data Insight + Lead customer discovery, user research, and VOC ( Voice … more
- NRG Energy, Inc. (Houston, TX)
- …platforms (eg, Nice, Genesys, Azure AI, Google Dialogflow, Amazon Lex). . Familiarity with customer journey mapping and voice of the customer (VoC) programs. ... in shaping your career development, goals and future! **Position Summary** The Manager of AI Transformation will lead the strategic deployment of AI technologies… more
- ITW (Austin, TX)
- …in the Professional Automotive Aftermarket channel. This role will lead Voice -of- Customer (VOC) initiatives to identify market insights and trends and turn ... **Job Description:** **SUMMARY** The Brand Manager plays a pivotal role in defining and...achieve Business Unit objectives. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + ** Customer Intimacy:** Gain strong understanding of voice … more
- Coinbase (Austin, TX)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support… more
- Cisco (Austin, TX)
- …Meet the Team Cisco Security & Infrastructure seeks a Product Marketing Manager with deep technical expertise, marketing insights and phenomenal storytelling ... your customers' struggles. You will work closely with sales, campaigns, and customer success teams to ensure your product positioning resonates with target… more